Evolving While Growing

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As freelancers, we need to keep growing our network of contacts, keeping in touch with those we already know, and keep an eye on working ahead, because we know things can change in a heartbeat. Our clients might go out of business or change direction in a way that doesn’t resonate with us, or just want a different approach using a different freelancer or agency.

We help so many of our clients grow their businesses to fit their vision that sometimes we forget about our own vision for our companies.

So often, in addition to the encouragement to “grow our network” we are also told to “grow our business.”

I’m all for meeting and getting to know as many people as possible (even though I’m an introvert), because most people are interesting if you give them a chance, and it’s always fun when a project comes up and I can put together a cohort of interesting, skilled people to bring the project to an even higher level than originally envisioned.

The “grow your business” is something I’ve mulled over the past few months, trying to find the right definition of that for me.

As an “anti-niche” I don’t want to get too locked into one particular field. I enjoy working for a wide variety of businesses that do all kinds of unique things. If anything, my niche is “Damn Good Writer.” But not being tied to a niche meant, in the 2008 recession, I watched far too many talented colleagues suffer because they’d locked into a niche and couldn’t get hired elsewhere. I navigated that recession (which was during the time I was transitioning out of full-time theatre through part-time theatre to full-time writing) BECAUSE I wasn’t niched.

I have plenty of “areas of specialized knowledge” and I’m always working to expand those. I’m interested in different disciplines and skills. I use MY skills as a communicator to help businesses, artists, and individuals get their message across.

So in that case, I’m growing AND I’m evolving, because I’m learning new things from and about people who are passionate about what they do. That’s one of the reasons I love being a writer: I get  to interact with people who are in love with their work.

As I keep working, my skills improve. Some writing needs succinct copy; others might need a play on puns; still others want something that’s more lyrical and flowing. My theatre training means I can easily mimic a company’s voice, and create fresh content in their voice to engage and grow their audience. The more I create, the stronger the work. I learn from every piece I write, and apply that knowledge to the next piece.

As far as “growing my business” I’ve focused differently over the past few months. Even before Twitter started its death throes, I’d stepped away from doing social media management for clients. I’ll still create copy; but I no longer choose to do the graphics, uploading, scheduling, and handle direct response/ interaction. That’s for the social media manager to handle, and not a role I want to take on anymore.

While I love having a variety of clients across a variety of fields, and the configuration of those clients changes over the months, I also don’t want to grow in the way a typical business grows. I want to manage the number and type of clients I enjoy working with; I don’t want to go through the overblown days of too many clients all needing time and attention at once, followed by long fallow periods. Even with consistent marketing, these highs and lows are fairly common. I also don’t outsource, because one of the reasons most of my clients want me to create content for them is for the unique voice that I bring to the table that supports the unique voice of their business and sharpens it even more. You hire me, it’s my work you get, not something outsourced to another writer than then comes “through” me for polishing.

In a similar vein, I’m doing much less ghostwriting, unless it’s for a lot of money. I have my starting number; depending on the work, at this point in the game, with my experience, I only negotiate upward.

At the same time, I limit how much work I take on retainer, and I prefer not to schedule specific hours for any one client, because I need a flexible schedule. I’m good at meeting deadlines, but the hours in which I work to meet those deadlines need to be flexible. I need to be able to take two weeks off to do archival research a new play or take a few days off when there’s a reading or production of my work somewhere. I don’t want to take on an ever-growing client load that would make that flexibility impossible.

Other people want and need the steadiness of a roster of retainers, so that they have a steady workflow. They keep fairly regular hours, and plan vacations and other times away much in the way they would if they were part of a traditional office environment, although they work from their home offices. Some of them are expanding their client base with an eye to either hiring other writers and being in more of a management position, or creating a partnership with other writers and graphic designers for a boutique agency-style business.

Those are their visions, and that’s great! They are fulfilling what they want.

Take the time to think about how you want your business to grow. How do you want to expand (or contract) your client load so it’s in alignment with the overall vision for your business and how it fits into your life? How do you want to evolve in your business, as far as learning new things, or stepping away from things you don’t enjoy in order to focus on the work you do?

Keep lines of communication open with your clients, and give them ample notice if and when you make dramatic changes in your business. But one of the joys of what we do is that we can build the business so it IS joyous, rather than a slog.

How has your business grown over the last few years? How have you evolved?

Ink-Dipped Advice: Positive Career Re-Shaping

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I realized that last week’s post was more tied to the piece I’m working on about how employers are driving away the skilled workers they claim they want than actually about re-shaping my career.

I’ve re-shaped my career often. I’ve made my living in the arts since I was 18. Sure, I took temp jobs and office jobs in between, and even earned rent a few times betting the horses out at Aqueduct. But the bulk of it was in the arts, and the arts were always my focus.

Any job outside the arts ONLY served to get me through until I had another job inside the arts that paid me enough to live. Then I quit the other job.

If the job got in the way of the career, the job was eliminated when I got a good career opportunity.

A PAID opportunity.

NOT an “exposure” opportunity,

Remember, people die of exposure. Insist on the cash.

I started in lighting, for theatre and rock and roll. I wanted to work more closely with actors, so I moved into stage management.

From stage management, I moved into wardrobe (so I wasn’t on call 24/7 and could have a life and keep writing – through all of this, I always wrote).

I stayed, happily, in wardrobe, working my way up to Broadway, until I started aging out of the physical demands and decided I wanted to leave while I still loved it. I watched too many people age in the jobs, afraid to leave, in pain, unhappy, and bitter. I didn’t want to be one of them.

I moved away from New York to a place I’d always loved. Unfortunately, it’s a place that supports the arts in name only.  They love it when prominent artists come in to visit and do special programs and have second homes here; they don’t believe artists in their community deserve a living wage to do what they do.

I took a job that I thought would be a dream job, but turned out to be a two-year nightmare, with a boss that loved to sabotage anything I did and daily told me that “something” was wrong with me. Because anyone who disagreed with her must have “something” wrong with them.

Still, when I was fired from that job (technically, the position was “eliminated”), I was devastated. I’ve only recently realized how deep the psychological damage is. The boss tried to break me; she didn’t succeed, but it will take a long time before the wounds are just scars.

I went back to a local theatre for a quick summer gig – bad situation in a lot of respects, and woefully underpaid, but still worth it.

Then, I worked to rebuild what I wanted and needed from my career, focusing more on business and marketing writing, which I enjoy. I love to work with people in different fields who are smart and passionate about what they do, and I love to communicate that passion to engage a larger audience. I find it joyful.

All of this time, I was still meeting contract deadlines on books, writing new books, switching publishers, attending and/or teaching at conferences, writing plays, writing radio plays, and so forth and so on.

I found some local clients, and did a mix of onsite and remote work, although, writing-wise, I firmly believe the writer does not need to be in someone else’s office.  Many were one-and-done, some because that’s all they needed; others because they balked at paying, insisted I work onsite, but would not provide me with a professional working environment. A laptop on a board set over two overturned oil drums is not an acceptable desk.

I spent more and more time with clients farther afield. I put a lot of miles on my car, driving for in-person meetings all over New England as I pitched across the country and the world. Interestingly enough, it was easier to land international remote clients when I lived in NYC than where I live now. Part of that is the current political situation, because more and more international companies don’t want to work with Americans right now.  I worked with a mix of profit and non-profits. I worked with solopreneurs and artists. Still writing novels, plays, radio plays. I took the bus into Boston more often.

I was actually willing to set up a regular commuting situation into Boston, even though it meant being up by 4:30 in the morning to be on a 6:15 bus and not getting home until 10 or 11 at night. Boston is only 65 miles from here, but the commute can take anywhere from 2 to 5 hours in each direction, depending on traffic.

On the bus, I could write my 1000 words a day, and read the books I was sent for review. I couldn’t do much more than that, but the clients who paid appropriately for my skills were in Boston, not where I am.

I was at that turning point earlier this spring – ready to commit to ridiculously long commuting hours for at least the next year or two.

Then, the pandemic hit, and we were on Stay-At-Home order. Let me make this clear – people are dancing around talking saying how we were in “quarantine” – we were NOT. Here in MA, it was a stay-at-home order. Yes, offices and stores and libraries and museums and performance venues and schools were closed. But we were not quarantined, and there was no enforcement. We were encouraged to only grocery shop once every 14 days, but we weren’t FORCED so to do. There was (and is) a mask mandate in the state, which too many people ignored, and more and more are failing to fulfil.

The positive part of the pandemic was that, for those of us who already worked remotely, at least a good portion of the time, and for those who prefer it, it proved that working remotely is viable for many “office” jobs.

Now that they’re forcing us back out, without a plan, to Die For Our Employers, those of us who can work well remotely and got a lot of push-back for it are re-shaping our careers so to do. We’re supported and encouraged by those who have worked remotely full-time for years.

It means I can re-shape my career yet again. I am more productive, more creative, and more focused in my home office. I have it set up for maximum benefit, in a way NO office in this area has ever served. (I admit, I’ve had some pretty sweet offices in both New York and San Francisco).

It also means I can live anywhere I choose, as long as there’s a good internet connection – and one I can afford.

When I worked on Broadway, I had to live in a commutable distance from Broadway in order to work there. When I moved, it was a conscious choice to move beyond a commutable distance, because I knew I wouldn’t really give it up unless I couldn’t physically get there.

I’m also looking at different types of work.

I write.

I’m not a graphic designer, although I can put together ads and social media posts. I work WITH graphic designers well. So when I see a listing that tries to give the position a fancy title, but really wants to save money by hiring one person to do two or more jobs at less than that one person should earn, I skip it.

I’ve managed plenty of teams – I’ve been a wardrobe supervisor, I’ve been a production manager in both theatre and film. I can manage a full production, so managing a content calendar and other writers is cake.

But I don’t necessarily want to.

I want to write stuff.

Given the right circumstances, environment, team, and, most importantly, PAY – yes, I’d be a manager. But a lot of different factors would be involved. There are theatres, arts organizations, and museums for which I’d be willing to work onsite, once it’s safe so to do. It won’t be safe for a good long while, especially with the way the numbers are going up.

I’m more cautious about working for non-profits. When I worked in NY and SF, I often temped or even long-term temped at non-profits. They were run like businesses and understood that you pay for the skills you need.

Here? The constant dirge is “you should be honored we demand you to work for free.”

Um, no.

Some positions that I would have thought were fun and interesting and exciting even a year ago no longer grab me. They contain elements on which I no longer want to spend time. That’s nothing against the companies – they need what they need. But it means companies to whom I would have sent an LOI or a proposal packet even a year ago are no longer on my list.

I grappled with this for a few months. I felt that I was failing, that I was “less than” or that I was being lazy.

Then, I realized most of that was the voice of the toxic ex-boss still running a subscript in my subconscious.

People grow and change, and so do their careers.

It’s not a failure.

It’s a natural process.

Growing and changing is a positive, not a negative.

It doesn’t mean you have to start in the mailroom and wind up as an executive. It means you add skills and credentials and experience, take that, and CHOOSE what and where you go next.

Yes, there’s an element of privilege in that choice, and our current government wants to make sure we have NO choices and are the peasants to their feudal lords. Which is another reason we need to get out the vote and overthrow these dictators-in-training.

But deciding to take one’s career in a different direction is not a failure.

It means you are integrating all of what you’ve done, learned, and experienced, and turning it into something wonderful. It doesn’t have to conform to someone else’s agenda or convenience. It means you’ve outgrown where you are and it’s time to move on.

It also means that when you find that next career situation, you are more productive and engaged, which is better for both you and your employer.

One would think/hope companies would be excited to find enthusiastic, engaged workers rather than someone who just shows up every day.

You look at your life and decide what you want and need. Work is such a large part of our lives that how and what and where we work factors in a great deal.

Maybe you can’t change your situation today. But you can start figuring out what you want and need, do some research, and take small steps regularly.

Small steps lead to big change.

That’s a good thing.

How have you re-shaped your career?

Ink-Dipped Advice: Winter Work

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Depending where you live, January means winter. In a place with seasons, winter work is often different from summer work.

I live in an area that relies heavily — too heavily, in my opinion — on tourism. January, February, and part of March are the fallow seasons. The snowbirds fled to Florida. The seasonal businesses are closed.

Although this winter hasn’t yet been too bad, weather-wise (it’s been WEIRD weather-wise), there have been winters when the power’s been out quite a bit due to storms, we’ve been snowed in, and it’s been about keeping the fire in the fireplace going and staying warm. Of course, as I write this, several days before it’s scheduled to post, we’re in record high temperatures, the little bit of snow we had is gone, and my yard is Very Confused.

I don’t do well in hot and humid weather, so I love winter — as long as I can stay warm and cozy at home and not have to drive much in bad weather. It’s a great time to buckle down and work on the novels and the plays. It’s a great time to curl up with my books and research the novels and plays in my pipeline. I read contest entries and the books I’m hired to review. If the power is out, I can always take notes or write in longhand by candlelight (and yes, I do).

It’s a time to prep the quarterly postcards, sent to current and potential clients, following up after the holiday greetings. It’s a time to shift the focus to the type of project and client I feel will be the most fulfilling on both creative and financial levels.

It’s a time to clean up old files and set up new files. To decide what kind of skills I want to learn in the new year, where to find the teachers and make the time to fit them in, and how to add them to my information so clients know my skills and range keep expanding.

For print publications, it’s a time to look about eight months ahead to editorial calendars. What do editors want in August, September, October? Time to think about next autumn, polish those pitches, read the editorial calendars, and send them off.

It’s time to assess memberships in professional organizations. I have an assessment formula I use. I measure the financial obligations (dues, dinners, events, materials, conferences, etc.) versus financial gains (new clients, new contacts, new projects, how many books sold after an event, etc.) versus the emotional benefits (did I enjoy myself at events? Did I meet terrific people, even if they didn’t become clients? How often did I have to challenge racist or misogynist remarks?) versus time and energy needed for all of the above.  If it’s expensive and doesn’t result in financial or emotional gain and is full of people making inappropriate remarks about others, I’m outta there. Done. It’s time that could be spent creating rather than having the life sucked out of me. That’s how I decide if I will renew membership. That’s how I decide if I will go to an organization’s open house as they try to expand their membership. Too many organizations around here expect one-way support. 

It’s time to look at the markets I’ve for which I’ve always wanted to write, but thought were out of my league. There are magazines I thoroughly enjoy, and for whom I don’t want to write. I’d rather just enjoy them. There are other magazines where I’ve often thought, “I’d love to write for them.”

Now is the time to sit down and take a hard look at what I do. Do I write what they publish? If it’s out of my wheelhouse, is it a stretch in a direction I want to take? Do I have the skills to do what they need?

If the answer is yes, then I sit down and do it.

It’s time to catch up on trade news in the various industries with which I work (I often get behind during the holidays, I admit it). Are there new start-ups that are interesting? New trends? Is something I’ve been doing and touting for the last few months becoming a “trend” I can use in my pitches? Who has moved where? Who is new to a position? 

Who has achieved something interesting and exciting in a field that interests me? I don’t have to have anything to pitch to them. I can just be happy for them, and send them a congratulatory note or email.

Who is feeling a bit down and could use a bit of encouragement? I know when I’ve gone through rough patches, sometimes an expected email or note has made a huge difference.

It’s time to look behind to see what’s achieved, what had to be let go, and look ahead to plan. Make the roadmap for the coming months. Know you may have to take a few unexpected exits along the way.

Commit to enjoying the process of the work, not just the results.

How does your work life change in winter?

Ink-Dipped Advice: Translating Nano Advice into Work Practicalities

 

Yes, this is another National Novel Writing Month Prep Post.

Because techniques I learned and advice I heeded in my Nano years translated well into my freelance work life.

Yes, Nano is fun and a great playground to stretch into types of writing you don’t usually try.

But can build skills.

Here are the best techniques that transfer well from Nano into professional work.

Write (Almost) Every Day
Nano’s goal is 50K in 30 days, which breaks down to 1667 words/day.

Generally, I wrote a full chapter a day, of about 10 pages or 2500 words. Unlike many people, who find it useful to end in the middle of a thought, I like to work in completed chapters.

But Nano got me into the habit of working on what I now call my “primary project” (whatever I’m drafting), first thing in the morning, when I am at my most creative.

“Morning pages” don’t work for me. But working on the creative project in draft first thing does.

This has translated well into the rest of my writing life. As Carolyn See advised in her book, MAKING A LITERARY LIFE: “1000 words a day, five days a week, for the rest of your life.”

As a professional writer, I now have to write a great deal more than that on most days, but the 1K/day on my primary project works well.

Choose the Days You’re Not Going To Write
People huff and puff that “write every day” is not realistic.

It is if you’re a pro.

But that doesn’t mean you never take a break, a day off, a vacation, a sabbatical.

The difference is that you plan them. You choose to take however many days off per week or per month.

Then you do it.

I created a handout/download called “30 Tips for 30 Days” from the motivational emails I used to send out to the writers I mentored every morning. I’ll probably post it again this November. Within that, I built days off.

The second part of that means you adjust your daily word count to cover the days off. If it’s 1K/day for 5 days a week, but then you take a week’s vacation, you up your word count for THE MONTH before your vacation to absorb the words you won’t write (or will write on something else) on your time off.

Do it BEFORE you leave, because you won’t catch up if you just let it slide.

If you choose time off and then enjoy it, rather than just letting the writing slide and “not getting around to it” you will be more productive at the desk AND more productive the rest of your day, because you don’t have the “I should be writing” guilt hanging over you.

What if life gets in the way? Unexpected illness or an accident or whatever?

Deal with your life. Adjust the writing.

I find that sticking to the writing during a crisis helps me survive and cope with it better. It gives me a break from the stress and allows me to drop into my fictional world, even if only for a couple of hours here and there.

When, for whatever reason, I can’t do that, I decide how many days I can afford (on both financial and emotional levels) to be away from the writing, and I adjust the word counts around it.

I live on deadline. If I expect to keep and grow my career, I have to meet those deadlines, even while life is happening.

Bank Ahead
Instead of procrastinating, work ahead of your daily goal, especially at the top of the month.

That translates well to so doing at the top of any project.

The first flush of enthusiasm on a new project is great. Get as much down as fast as you can early on. That way, if and when obstacles come up, you’re both ahead of the game, and you don’t forget what you meant to say but didn’t write down anywhere.

Translate that to getting ahead on any project you do, and you’ll find less scrambling near deadline, unless your client is the one dragging his feet and creating obstacles (and you’ve planned contingencies in your contract. Right? RIGHT????).

Finish What You Start
This is one of the most important things I learned during Nano, although so many people lose heart and motivation during Nano and give up.

Unfinished projects drain creative energy.

The more unfinished projects you have hanging around, the harder it is to creatively breathe. The harder it is to see ANY project through.

When you rely on creative work to keep a roof over your head, you have to be ruthless about cutting out obstacles to that creative work.

Finish what you start. Then put it away for a few days, a few weeks, a few months (if it’s on someone else’s deadline, that timeline may need adjustment).

Once you can look at it objectively, decide if you want to retire it, put it in stasis, or continue work on it. Then set a schedule and deadlines and get to work.

I teach an entire course on this, THE GRAVEYARD OF ABANDONED PROJECTS, and the workbook is available here.

I developed these techniques by finding out what worked for me within the Nano structure, then applying it to my other creative work, and making the necessary adjustments to streamline and strengthen the process.

This year, the traditional Nano structure and schedule does not work for me, which is why I created the Women Write Change forum. I may go back to Nano at some point in the future. But even if I don’t, I am grateful for what I learned there, for the camaraderie, and for the chance to focus intensely on a project for a month.

What are your experiences? If you’ve participated in Nano, what has or has not worked for you? Have you been able to translate any of it to the rest of your writing life? If you’ve never done it, have you been tempted? Why did you choose not to?

I’m genuinely interested in your answers.

Ink-Dipped Advice: Artists Are Expected To Settle For Less — And Shouldn’t

As a published author, I’m getting a little tired of getting pitched to by marketing organizations that want me to hand over a bunch of moolah, but refuse to commit to results.

I understand the value of getting one’s name out in front of as many people as possible for name recognition and business growth. That’s part of how I earn my living.

I work with other businesses to communicate their message effectively and grow their business. They expect me to grow their name recognition. To get their name and their product in front of those who will actually open their wallets and buy it. They expect – and demand – that the work I do – the work for which they PAY me — results in more sales.

If it doesn’t, within a reasonable amount of time, that client will end our business relationship and hire someone else who gets him a better return.

Why are authors and other artists told they must expect any different?

Almost every author/artist promotional service has a disclaimer that they can’t guarantee sales. Why not? Other businesses expect a return on their investment. Why shouldn’t artists?

They should. We should. We need to stop settling for less.

When I hire someone else to promote my book, I expect it to result in sales. Otherwise, there is no point in hiring that firm. I can do it myself.

If it does NOT result in sales, then I’ve put my money in the wrong place, and it’s time to try something else.

The way any reputable business owner does.

Because, as an artist, I AM a small business.

We need to stop settling for a lower return than any other business because we’re artists. We need to stop ALLOWING others to treat us as second-class individuals. We need to start acting like smart business people, so that we will be treated as such.

Part of that is expecting a reasonable return on the investment.

So what is a reasonable return? At the very least, I want to make back what I spent on the promotion, plus 20%. Which is a low, but that’s my personal threshold for feeling like a campaign was worth the money spent. When it goes above that, I’m delighted.

Then I see how I can build on that for the next campaign.

Plenty of people will wail that one “can’t” expect a return on art/novels/etc. The demand I’m making here will anger a lot of marketing people.

Why can’t we expect a result for money spent? Movie studios do. Television content providers do. Fine artists do. Commercial theatre productions do or they have short runs. Traditional publishing houses do, too.

Because the artist is dropped from the contract if the artist’s work does not sell.

Now, more and more artists are forced to hire their own marketing for their work. If my publisher tells me I have to get X amount of sales or I won’t get future contracts, and I’m required to hire my own marketing firm, then, yes, I expect that firm to be savvy enough in the kind of marketing I need in order to deliver the results FOR WHICH THEY ARE PAID. If my publisher paid them directly, or had an in-house marketing team do the work, the same expectations would hold. Lack of results means the business relationship ends.

So we need to stop thinking that we don’t “deserve” results simply because we are not a corporation. We are a small business, and we deserve the same results when we hire in a service as any other business does.

I’m done settling for less.

(Note: This has been a tough time, especially for progressive women. I joked on social media that this year’s Nano needs to have a “Women’s Rage” forum. Instead of that, I’m starting a private virtual group to develop creative work in multiple disciplines called Women Write Change. Stay tuned here, on Ink in My Coffee  and the main Devon Ellington site  for more information. It’ll take me a few days to set up, and then I’ll have an address where interested parties can request invitation).

Ink-Dipped Advice: Find the Right Writer, Don’t Drive That Writer Away! (Part One)

 

While this post is aimed primarily at businesses who want to hire a writer, I’m sure many of my fellow writers will relate to the material.

Notice that I didn’t title this post “Finding the BEST Writer.” Because “best” has permutations.

A technically brilliant writer can be the less-than-best choice if said writer can’t empathize and then communicate a proprietor’s passion for his/her business, or if the writer doesn’t understand (or isn’t interested) in the business and how to communicate it to the audience. The technique might be there, but if the copy is bloodless, it won’t engage and enlarge the audience.

A passionate writer who is delighted by the business can be the less-than-best-choice if said writer doesn’t have the technical capacity and the craft to sculpt the words into creative, engaging copy.

The “best” writer for any particular project has craft skills, understanding of the business, understanding of the target audience, and knows how to merge those different facets into something unique and wonderful that enchants an audience.

How is this mysterious creature, as elusive as a Unicorn, discovered and enticed? Is there a business/writer matchmaking service?

There are plenty of services who will claim to do just that — weed out the chaff, find you the best writer wheat. Regard their claims with a grain of salt. Don’t just ask for a client list and read those clients” websites. Ask the service which materials their personnel created for those clients, confirm with the client, and ask for samples.

I’ve been on both sides of working with agencies. When I started in theatre, I worked for temp agencies all over the country in various administrative capacities, and I learned how to write copy for a variety of different fields. I’ve also signed with so-called “creative” agencies who claim to pair marketing/business writers with clients. Nine times out of ten, the agency paid no attention to my strengths, my knowledge base, my skills. I was sent to a client because there was an open slot, not because I was the best person on their roster for the slot. I work with words, not numbers. I am not a bookkeeper. I am a writer. When I worked in major cities, I was at least sent out for writing, editing, development, or administrative work. Outside of major cities — far too often, I was told I was being sent to an accounting department. When I reminded the hiring manager that’s not what I do, the answer was “Oh, I’m sure you’ll pick it up.” That is not fair to me or to the client. Match the person to the job.

On the other side of the equation, I’ve been hired by companies after they’ve wound up with a mess because an agency sent in someone who was unqualified for the job. A writer may have shown up, but it wasn’t the right writer for the job. Or the person sent wasn’t a writer, but an administrator or a file clerk or a receptionist or a bookkeeper. Don’t send a writer to do a bookkeeper’s job and don’t send a bookkeeper to a job for press releases and thank you letters written for donations. Pretty basic, but far too many agencies ignore this.

A staffing agency that sends in a writer to work with a company is different than hiring a marketing firm to handle your advertising, marketing, and promotional needs. Those firms usually have (or hire in on contract) a team for each part of the marketing operation. I’ll discuss marketing firms in a future post.

Granted, I am atypical of many marketing and business writers in that I translate audience engagement techniques I use in fiction and scriptwriting to communicate a business’s message and grow their audience. Even though I am a multi-genre, Renaissance writer instead of a niche writer, I’m still a writer. Words are my medium. My approach is not a standard, corporate box style. I approach each client as though they are exciting and fascinating, and I craft marketing campaigns unique to each of them. The plans may share elements, but content and approach is individual.

I read quite a few ads, to have an idea of what’s out there, although I don’t respond to that many any more (details on that in an upcoming post).

How To Turn Off Skilled, Qualified Candidates
What makes me skip over an ad? Besides content-mill scale of work and pay?

“Must be able to multi-task in a fast-paced environment. Job duties include answering the phone, scheduling clients, correspondence, filing, Quickbooks, Photoshop, updating website, blog, social media, Instagram, and writing press releases and marketing materials.”

Of course, the above job pays minimum wage with no benefits. So, I’m supposed to be a photography whiz, a tech whiz, a bookkeeper (see above), a file clerk, general admin, a receptionist, AND carry the marketing and social media load? For minimum wage?

Uh, no.

You want well-written material that actually grows your business? Your writer can’t be interrupted by phone calls every thirty seconds How many blog posts a week do you expect? Is your new hire researching and writing them, ghost-writing them, or fine-tuning ones written by others? Good writing needs uninterrupted work time. Also, you’re not going to get said well-written materials for minimum wage.

Next.

“Must be flexible, energetic, able to move between a variety of marketing tasks. Must have iPhone and laptop with Adobe Creative Suite. Must have own reliable transportation, not reliant on public services.”

This job is a couple of bucks an hour above minimum wage, again, with no benefits. The “flexible” translates to “hours outside of normal business hours.” For someone at the beginning of the career, interested in the company, maybe.

“Moving between variety of tasks” — no problem. Can make things more interesting, although the subtext is that there’s grunt work involved. Hauling boxes, setting up chairs for events, etc.

“Must have iPhone and laptop with Adobe Creative Suite.” Deal breaker #1. An employer does not tell me what equipment I need to own in order to be considered for the job. If special equipment is required for the job, the employer provides it. Period. I am not going to be tied to a type of phone or pay the monthly Adobe fee for the employer. Especially when those items end up costing more than I’d earn.

“Oh, but everyone has an iPhone.”

No. Everyone does not have an iPhone. And a personal phone is different than a business phone.

“Maybe they pay the monthly Adobe fee and you just have to use it on your laptop. They’ll give you the log-in.”

Then state it in the ad.

The exception to the above is if there’s a payment that in theatre and film we used to call a “kit fee.” If we brought in our own kits, our own equipment, we were paid a daily rate on top of our regular pay. Somehow, I don’t think the above employer has ever heard of a kit fee or would pay it.

“Must have own reliable transportation, not reliant on public.” Deal breaker #2. First of all, the subtext is that I have to show up for work in a blizzard or a hurricane. Second, unless you provide me with a company car for “reliable transportation,” you don’t tell me how to get to work, or tell me I can’t use public transportation.

Next.

“Please write a sample piece of 800 words including these topics (lists topics) so we can make sure you understand our business.”

One of the oldest scams in the book, along with the three-card Monte. This is a way a “business” rakes in articles provided as “samples,” tells the candidates the business went in a different direction, and then has months’ worth of content without paying for it.

Next.

“Our client is looking for . . .”

Means there’s a middleman doing the screening and hiring. The client is overpaying, and I’ll be underpaid.

Next. Some writers are okay with this; I’d rather not.

“Fast-paced, flexible environment, dealing with a large variety of personalities.”

Translation: An office full of neurotic, nasty assholes.

Next.

“But if it’s the right writer, it wouldn’t matter anyway. The ‘right’ writer will forgive anything and accept what’s offered.”

No. The desperate writer will forgive anything and accept what’s offered. The fresh, new writer trying to build a portfolio may put up with anything that’s offered for a short period of time. Sometimes, everyone will luck out and it’s the best fit. But the truly talented writers will stay away from the above.

So what should an ad include?

That’s our topic next Wednesday! Stay tuned.