Ink-Dipped Advice

Landing Pages

image courtesy of Regina Basaran via pixabay.com

The last post talked about the importance of having a website. Today, we’ll talk about your landing page.

Your landing page is vitally important, because it’s the first impression new visitors have when they visit.

You know the term “curb appeal”? Think of your landing page as the internet version of curb appeal.

Landing pages are as varied and unique as those using them.

The template and overall design of the website influences the landing page, and the overall look of your site. Even as the different pages serve different needs, the overall design ties the site together, so every page doesn’t feel like a separate web site.

What does the landing page need to do?

–Welcome new visitors

–Give them a succinct overview of the purpose of your website

–Guide them to other pages or sites connected to your work

–Have pleasing visuals and a good balance of visuals and text

What should a landing page avoid?

–Too much unwieldly text that’s better served on other pages

–Too much information crowded so that there’s no flow or resting space for the eyes

What about pop-ups?

There’s a lot of debate about pop-ups. Many marketing “gurus” swear by them, and far too many landing pages have them.

As a visitor/potential customer, if a pop-up appears before I have time to read the page, demanding my email EVEN IF IT’S FOR A DISCOUNT COUPON, I’m outta there. Not only am I gone, I am unlikely to return.

I hate being slapped in the face by a pop-up as soon as I get onto the site.

I want to read the landing page and DECIDE where I want to go next.

Choosing to join a mailing list is my LAST step on a site, not my first.

All of this “immediate Call-to-Action” when I don’t know anything about your site just turns me off.

Invite, Rather than Attack

To me, a successful landing page is an invitation, not an attack or a demand.

I want the look to resonate with the site’s purpose.

I want succinct information.

I want options for my next steps, not demands.

As an exercise, check out the websites of your favorite authors, restaurants, and stores. What draws you in? What, if they weren’t already a favorite, pushes you away? How can you translate this into the environment you want to create?

I call my own landing pages the “Welcome” page, because that’s the purpose – to welcome visitors to my site and invite them in. I use more text than is usually advisable, and fewer images. But then, I am a writer. I also tend to choose simple templates.

The Pages on Stages landing page is probably the simplest of my sites. That particular template scrolls through several pages on the landing site for mobile users, but the actual landing/welcome is fairly short.

The landing page on this site again, has more text than is advised. The Fearless Ink logo is the graphic at the top of the page, and the Creative Ground logo is at the bottom.

The website for the serial Legerdemain starts with a slide show of the episode-specific graphics, and then has information about the serial.

The flagship Devon Ellington Work website also starts with a slide show of book covers, and, again, text about the work. The sites for the individual series are similar.

All of these sites have more text than is generally advisable, but it works for the purpose of these sites. I like the site menu on the top, and there is information on navigating the site on the landing page.

Ellen Byron has a fun, beautiful site that has her book covers and “Learn More” links that allow the visitor to navigate her site.

Matt Stebbins has a clean, easy to navigate site with an inviting graphic on his landing page, and an invitation to contact him to work together.

Dancer Emma Garrett’s landing page is a photo of her in motion, with an invitation to enter.

Product designer Olivia Truong has a fun, easy to navigate landing page with bright colors and eye-catching graphics.

Painter Sophia Hacquart lets her paintings speak for themselves on the landing page.

Actor and artist Lizzie Markson’s landing page communicates the joy and energy she brings to her work.

(All of these landing pages are much better than mine, by the way, and I celebrate them for it).

Landing pages are introductions and invitations. Take time with yours, and don’t be afraid to change it as you and your work evolve.

How do you create your landing pages? When you visit a site, what do you want to find? What irks you?

I’d love to hear from you in the comments.

Basecamp: Your Website

image courtesy of anurag kaushik  via pixabay.com

I’ve said it before, and I’ll say it again: whether your profession is corporate, creative, or a mix, you need a website.

As a consumer, if I click on a link to a business and it takes me to a Facebook page instead of a website, I am deeply suspicious. If it has a domain name that leads me back to that Facebook page, I’m out. I am not spending money at that business.

Case in point: I spent over a year in my new location searching for a salon where I could get a good haircut. It took that long because most of the places around here only have a Facebook page, not a website. That’s not a business I trust.

It went beyond the “businesses” only having a social media page; most of them didn’t update it regularly.

Again, you are running a business. Part of that is a need to communicate.

If you believe you have enough clients and don’t need anymore. Good for you. And let’s hope none of them die or move.

One of the salons I considered, in another town, had a lovely website. I tried to use the online booking tool, which was “temporarily unavailable.” I used the contact form to ask how to go about booking an appointment, and how far out they usually book. That was in early February. We’re at the end of March, and I still haven’t heard back.

That is not good business. I will not place my money there.

Answer your email.

The salon I finally chose had a clean, easy to navigate site, online booking, and responded quickly to questions. When I arrived, the tone was a friendly and efficient and stress-free as the website. I got the best haircut and style I’ve had since I left New York, and will use them again.

Since many businesses are pretending the pandemic is over, so that they can force people back to work in unsafe conditions, they don’t get to use the pandemic as an excuse for not doing something as basic as answering email.

Demands for instant response are not appropriate, especially to a small business. But expecting a response within two to three business days is more than reasonable, in most circumstances.

With social media in turmoil right now, it’s even more important to have your own website. When you create an account on social media, the space belongs to THEM. They can kick you off, lock you out, or go out of business themselves. You have much more control over your website, and it can grow the way YOU want it to, not within someone else’s restrictions.

Purchase a domain name.

This is basic. You buy the name of your website (and try to keep it simple and relevant). That way, you own the domain name, and you renew it every year. I use Name Silo. They are reasonably priced and reliable. They are quick to answer questions and help you.

Find the Right Webhost for you.

You rent space, annually, from your webhost to park your domain. It is a different fee. Often, if you purchase multiple years at a time when you sign up, you can get a deep discount. Always read what the renewal rate is, even if you get a discount. That’s how you can figure if that webhost is compatible with your budget.

My needs include:

–Hosting multiple domains and subdomains

–WordPress capacity

–unlimited email accounts

I have had some awful experiences with webhosts. I’m with A2Hosting right now, and am happy with them more often than not. Their customer service is usually excellent, and they’ve either pointed me to the right information or walked me through the steps to do what I needed to do.

Keep Your Registration Separate from Your Host

As stated above, my domain registrations are with Name Silo. My host is A2. If and when I decide to move hosts, all I need to do is sign up with the new host and point the domain to that new host. (It’s a few more steps than that, give yourself a couple of hours to get the unlock codes and all the rest, but if the host won’t migrate you, it’s not hard).

I learned, the hard way, that if the webhost holds the domain registration, then they can hold your site hostage if you try to move hosts. That happened to me two hosts before A2, and it was a nightmare to untangle it all.

Back Up Your Site

At the very least, back up your text, and have a file with your photos.

Especially if you use a host-specific template, and drag and drop, rather than building on WordPress or Divi or Elementor, if you move hosts, you will lose your setup. But if you’ve saved your text and photos, you can rebuild (and better) on your new host.

It’s Okay to Go Simple

A simple landing page with information, address/hours (if appropriate) and some eye-catching graphics is all you need. Make sure your contact information is easy to find. A way to contact you via your website is vital.

Make It Easy for People to Contact You – and Respond in a Timely Manner

Have a contact form and/or an email address connected to the site. Then check it regularly and respond to legitimate emails.

If/When You Can Afford It, Hire a Developer/Designer

As your site and business grow, once you can afford it, hire a professional to make it look its best. Also pay them to teach you the basics to keep it updated, if you don’t want to pay a retainer to a webmaster.

Update It Regularly

Keep it fresh and relevant.

If you use WordPress, there’s usually a “posts” page where you can add fresh content or run your blog. I prefer to keep some of my blogs separate from my websites, but they were established while I was still with the host who controlled both my registration and websites and held them hostage. That’s no longer an issue. This blog is part of my website. Ink in My Coffee is separate from the flagship Devon Ellington Work website, but it’s been running for nearly 19 years, and it doesn’t make sense to move it.

Share on Social Media

Share the site on your social media channels, so people can find you.

If you write articles or guest posts, or work on projects, make sure you send your traffic back to your website. The website is always a stronger choice than a social media channel, although the two can feed each other.  Your website is a growing, changing, exciting part of your business, and will last far longer than most social media companies! Everything you do should lead to and from your website.

How do you use your website? Is it time for a refresh? Or is it time to build your basecamp?

Electronic Spring Cleaning

image courtesy of annca via pixabay.com

Electronic Spring Cleaning

It’s that time of year again! Even if the weather is still lousy out there, we’re feeling the impetus to Do Things.

Along with the regular spring cleaning around the house, our desks, filing, taxes, etc., it’s a good time to do an electronic spring clean. I try to do this both spring and fall, to streamline my electronic and physical work environments.

—Update your resume. Too often, we don’t do this regularly, and then have to do so in a rush and leave off important information.

—Update your 50, 100, and 200 word bios that you regularly use in pitches, queries, LOIs, marketing materials, grant applications, speaking engagements, etc.

—Clean out your inboxes. Even if you stay (mostly) on top of it on a daily or weekly basis, digging through will find things you missed, meant to look at “later” and other such things.

—Look at your website(s). Freshen them, check links, delete what’s no longer necessary, update things that have been missed. Read each site, page by page, to fix typos. We often update our sites in a hurry and miss typos. Re-reading it after time away will help you catch things with fresh eyes. Since I have multiple websites, I try not to work on more than one site a day, or I get tired and miss things. I often still miss things, and friends give it an extra proof.

—Move files you don’t need off your computer onto a USB or external hard drive (don’t delete them completely; that will guarantee you need them again). MARK THE DRIVE, or create a file printout and wrap it around the drive with a rubber band.

–Clean out your Google Drive/Google Photos/cloud anything else. Again, save it somewhere. You will need it.

—Physically clean all your devices with the appropriate dusters, screen cleaners, etc. Go through apps and other materials on the various devices. I have a laptop, a Kindle, a tablet, and a phone that need attention.

—If appropriate, run a defrag on the computer and free up space.

–Reassess your social media accounts. What platforms are serving you well? Which platforms are you serving (and shouldn’t be)? What aren’t worth your time? Because of the issues with Twitter, I’ve spent the last few months experimenting with various platforms. I’ve dropped three of them this month as part of my electronic spring cleaning.

—Update your contacts. I keep most of my contacts on Rolodex rather than in my computer, so that’s more of a physical clean than an electronic one, but I check the contacts in my computer, too.

—Clean up your bookmarks. Save what you want; see what’s no longer live. Delete what you don’t want/need/like anymore.

—Review your memberships in various organizations, associations, online events, etc. Decide where it makes sense to stay, to spend more time, or step away. We grow and change, and our participation needs change, especially if an organization is more about stability than growth. Leave with kindness and respect wherever possible.

I usually spread this out over several weeks (while I’m doing the big physical spring clean, too). For me, it’s too overwhelming to do it all at once, so setting aside a block of time every day dedicated to electronic spring cleaning works better for me. You might prefer to put aside an entire day or two and get it all done.

What do you include in your electronic spring clean? Do you do this regularly? Is there something not on the list that you find useful? Drop a comment; I’d love to hear from you.

Creative Fuel

image courtesy of Speedy McVroom via pixabay.com

What do you use for creative fuel? Do you use elements similar to your work, or do you need something completely different from it to stimulate it?

So often, there’s a delineation made between freelance work for others and creative work one does with fiction or music or painting or whatever. In reality, these are all aspects of our career. We shouldn’t feel forced to monetize everything we do – hobbies are meant to give pleasure. But working in more than one sphere shouldn’t make us feel divided. The elements should feed each other.

When I feel depleted, I need to look at the why:

–Am I working too many hours without a break?

–Do I need to eat or drink something?

–Am I doing work that I dislike?

–Are these tasks/assignments pulling me away from my overall vision, or a path toward them?

Sometimes, we’re just tired. Sometimes, we just feel down about life, the universe, and everything. Sometimes, it’s our subconscious and/or our bodies telling us we’re on the wrong track.

Refilling the creative well with fuel will help us figure out the root cause of the depletion so that we can deal with it, instead of making a temporary fix to get us through the day or the pay period.

Eating foods that energize you in healthy ways, staying hydrated, and taking breaks help keep the day on a more even keel. If it turns out the root cause of your dis-ease is that you are taking on work you don’t like, or you feel that the work you are doing pulls you away from your vision and/or your core integrity, you can sit down and figure out how to make changes. It might be a series of small shifts that add up; it might be a break from what’s holding you back and a completely new direction. But refilling the creative well will help you make those choices from a stronger, more grounded place.

If you’re working too many hours without a break, schedule your breaks like appointments, so that you will actually do them, rather than skipping them. After lunch, I take 30-60 minutes to sit in my reading corner and read something that I’m not being paid to read. Often, it’s re-reading other writers or artists talking about their work: Twyla Tharp, Hilma Wolitzer, Natalie Goldberg, Anne Truitt, Elizabeth Berg, etc. I find it refreshing, and it reminds me to take joy in the work.

I’m attempting to add in a mid-afternoon break, of about 20 minutes, to lie on my acupressure mat, after doing a few backbends or similar stretches to counteract the time spent hunched over a computer.

When the weather gets nice again (today it doesn’t feel like that will EVER happen, but it will), I hope, at least a few times a week, to take a late morning/early afternoon break either out at The Spruces Community Park or up at Windsor Lake. I might bring a book or a notebook and write there. Or I might just sit and BE.

Walks don’t do it for me. Every time someone swears whatever ails me will be fixed by “taking a walk” I want so scream. Walking stresses me out (unless I’m walking a labyrinth). Going into nature and being still there works better for me.

Again, when the weather gets better and I can actually go out and about, I’m going to re-instate the weekly Artist Date. This is a technique Julia Cameron first talked about in THE ARTIST’S WAY. Once a week, you go and do something just for you. My “artist dates” tend to be going to look at art, going to listen to music, or visiting a bookstore or library. Cameron encourages one to do it alone, but as someone who spends so much time alone, I sometimes prefer to do it with someone. And sometimes an artist date will mean attending a meetup or an event by a small local business.

If I’m feeling stuck on a project, often the best way for me to shake the words loose is to go and look at paintings or sculpture.

The irony of refilling the creative well is that, for it to work for me, it can’t feel like it’s related to the work when I go and do it. However, as a writer, EVERYTHING relates to the work, somehow. Every experience is material. That’s why nothing we do or feel, as artists, is ever wasted. It’s part of the whole of our lives and makes our practices more holistic.

What do you use as creative fuel?

Evolving While Growing

image courtesy of Couleur via pixabay.com

As freelancers, we need to keep growing our network of contacts, keeping in touch with those we already know, and keep an eye on working ahead, because we know things can change in a heartbeat. Our clients might go out of business or change direction in a way that doesn’t resonate with us, or just want a different approach using a different freelancer or agency.

We help so many of our clients grow their businesses to fit their vision that sometimes we forget about our own vision for our companies.

So often, in addition to the encouragement to “grow our network” we are also told to “grow our business.”

I’m all for meeting and getting to know as many people as possible (even though I’m an introvert), because most people are interesting if you give them a chance, and it’s always fun when a project comes up and I can put together a cohort of interesting, skilled people to bring the project to an even higher level than originally envisioned.

The “grow your business” is something I’ve mulled over the past few months, trying to find the right definition of that for me.

As an “anti-niche” I don’t want to get too locked into one particular field. I enjoy working for a wide variety of businesses that do all kinds of unique things. If anything, my niche is “Damn Good Writer.” But not being tied to a niche meant, in the 2008 recession, I watched far too many talented colleagues suffer because they’d locked into a niche and couldn’t get hired elsewhere. I navigated that recession (which was during the time I was transitioning out of full-time theatre through part-time theatre to full-time writing) BECAUSE I wasn’t niched.

I have plenty of “areas of specialized knowledge” and I’m always working to expand those. I’m interested in different disciplines and skills. I use MY skills as a communicator to help businesses, artists, and individuals get their message across.

So in that case, I’m growing AND I’m evolving, because I’m learning new things from and about people who are passionate about what they do. That’s one of the reasons I love being a writer: I get  to interact with people who are in love with their work.

As I keep working, my skills improve. Some writing needs succinct copy; others might need a play on puns; still others want something that’s more lyrical and flowing. My theatre training means I can easily mimic a company’s voice, and create fresh content in their voice to engage and grow their audience. The more I create, the stronger the work. I learn from every piece I write, and apply that knowledge to the next piece.

As far as “growing my business” I’ve focused differently over the past few months. Even before Twitter started its death throes, I’d stepped away from doing social media management for clients. I’ll still create copy; but I no longer choose to do the graphics, uploading, scheduling, and handle direct response/ interaction. That’s for the social media manager to handle, and not a role I want to take on anymore.

While I love having a variety of clients across a variety of fields, and the configuration of those clients changes over the months, I also don’t want to grow in the way a typical business grows. I want to manage the number and type of clients I enjoy working with; I don’t want to go through the overblown days of too many clients all needing time and attention at once, followed by long fallow periods. Even with consistent marketing, these highs and lows are fairly common. I also don’t outsource, because one of the reasons most of my clients want me to create content for them is for the unique voice that I bring to the table that supports the unique voice of their business and sharpens it even more. You hire me, it’s my work you get, not something outsourced to another writer than then comes “through” me for polishing.

In a similar vein, I’m doing much less ghostwriting, unless it’s for a lot of money. I have my starting number; depending on the work, at this point in the game, with my experience, I only negotiate upward.

At the same time, I limit how much work I take on retainer, and I prefer not to schedule specific hours for any one client, because I need a flexible schedule. I’m good at meeting deadlines, but the hours in which I work to meet those deadlines need to be flexible. I need to be able to take two weeks off to do archival research a new play or take a few days off when there’s a reading or production of my work somewhere. I don’t want to take on an ever-growing client load that would make that flexibility impossible.

Other people want and need the steadiness of a roster of retainers, so that they have a steady workflow. They keep fairly regular hours, and plan vacations and other times away much in the way they would if they were part of a traditional office environment, although they work from their home offices. Some of them are expanding their client base with an eye to either hiring other writers and being in more of a management position, or creating a partnership with other writers and graphic designers for a boutique agency-style business.

Those are their visions, and that’s great! They are fulfilling what they want.

Take the time to think about how you want your business to grow. How do you want to expand (or contract) your client load so it’s in alignment with the overall vision for your business and how it fits into your life? How do you want to evolve in your business, as far as learning new things, or stepping away from things you don’t enjoy in order to focus on the work you do?

Keep lines of communication open with your clients, and give them ample notice if and when you make dramatic changes in your business. But one of the joys of what we do is that we can build the business so it IS joyous, rather than a slog.

How has your business grown over the last few years? How have you evolved?

A Way To Follow Your Dreams

image courtesy of Mollyroselee via pixabay.com

The question “how do you follow your dreams?” and “how did you become a full time writer?” and “how did you manage to work on Broadway?” have come up regularly, both at in-person events (pre-plague) and in virtual chats and events.

I answer honestly, and no one ever likes the answer. It makes them squirm. Then they come up with all the reasons why they “can’t” but still want the result without making the hard choices and putting in the work.

Prep yourself for the tough love answer you might claim is “impossible.”

The answer is both simple and difficult: Always put your own work first.

If you are an artist, be it a writer, a painter, an actor, a dancer, whatever, your own work must ALWAYS come first. ALWAYS.

Putting the work first doesn’t mean being a selfish bastard and expecting everyone else to martyr themselves to you because you are Such a Great Artist, although that’s how it’s often portrayed (and white men, in particular, have thrived on that model). It doesn’t mean ignoring your friends and family, not having a life, never having a vacation, and living in poverty. Which again, is a popular trope, meant to prevent people from following their dreams and keep them chained to soul-sucking jobs.

It means setting boundaries, and having honest discussions with the people with whom you share your life about physical and emotional space to create, no interruptions when you’re working, sharing household and emotional labor, etc. It means making choices looking at the big picture, which sometimes means giving up something for the moment in the smaller picture. Instead of sitting on the couch watching your boyfriend play video games because he “wants the company” you work on your novel. Maybe you can find a way to work companionably together in the same room.  Or maybe you hang out with him tonight, but tomorrow you have uninterrupted work time. But you don’t let anyone make you an appendage for their convenience when you need to be the central focus on your own work.  It means the creative passion is the overwhelming drive in your soul.

Any “day job” I’ve ever had only existed to serve the work. Any day job that got in the way of the work, or expected to be prioritized over the work, was replaced as quickly as possible by a different job that didn’t make those demands. Whenever I got a paying job in my field, I quit the day job. Because when the show or film ended, there’s always another day job. But there isn’t always another chance to create your art. Because if you consistently say no because of “the day job” and “responsibilities” people stop asking. They know you can’t/don’t want to, and don’t want to make you or themselves feel bad or frustrated by asking over and over again, and with a negative response. They also don’t have any reason to believe you will follow through on your commitment if you say yes. You have to earn that trust.

Theatre, film, dance, music, and the performing arts are especially demanding. The hours and the schedule are hard. You work so others can play. You work nights, weekends, and holidays. Unless you’re on a stable, long-running production, you don’t get to take time off to go to your kid’s recital or have a Friday night dinner out with your partner. You are WORKING. It is your JOB. It’s not a cute lil hobby you can pick up and put down when it’s convenient.

You show up and do the work.

EVERY workday.

You build the other parts of your life around the work.

Plenty of corporate jobs demand the same thing, and that’s seen as being dedicated, ambitious, and hardworking. Yet if an artist does the same thing, it’s demeaned. Because it’s inconvenient to the corporate machine and “not real work.”

Babe, try being on your feet for eighteen hours on location in the pouring rain and keeping continuity on soaking wet actor clothes. It’s WORK.

If you’re not willing to put your own work first, then you will have a different type of career. There’s nothing wrong with loving your day job and creating your art “on the side” if that’s what serves your life better. But you will have a different career trajectory.

If you want to move from it being “on the side” and into your art being your full-time career, you have to treat it as a second job and devote as much or more time and energy to it as you do to any day job. It’s another job until it’s your only job, and you will have to straddle two careers until you made a leap in one direction or another. You will need to use vacation time and weekends and other off-day-job times to do the work, to go to conferences, retreats, workshops, etc., rather than having a real vacation, until you’ve switched careers.

If you want to create as a hobby, that’s great, too. You get to do it whenever you make the time for it. You will have a different trajectory for your work than those who’ve made the choices above.  There will be plenty of opportunities you have to refuse, because you are unwilling to rearrange your life in order to accept them. That’s okay, as long as you get out of the way of those who are committed to doing it as their profession as well as their passion, and don’t undermine them every chance you get.

Whatever choices you make about where your art fits into your life is your decision. But if you want it to be a full-time career, then you have to make the choices that support that decision. Those include:

–Putting the work first.

–Showing up every designated workday and doing the work.

–Supporting other artists by spreading the word on their work, showing up at events for them (when it’s safe and appropriate), and buying whatever you can afford when you can afford it.

–Always learning more about your art and your craft, and stretching, so you evolve as an artist.

–Learning the business side of your chosen discipline. Again, the “flaky artist” is a trope promoted to demean artists and make sure money is funneled elsewhere. Every successful artist I’ve ever met has been business-savvy. When they were in a position to hire someone else to deal with it, they CHOSE to do so. But they damn well were capable of doing the work themselves.

–Learn the tech. As an actor or dancer or musician, if you’re part of a production, understand what the crew does. As any kind of artist, learn how to work on a computer, build a website, handle social media. It’s become part of the job. “I’m not a tech person” is a bullshit excuse. I’m certainly not a tech person, plenty of my friends aren’t tech people, but we sat down and learned. You don’t have to be an IT genius to learn the basics. You DO have to be able to maintain an internet presence. People can’t support your work if they don’t know about it or can’t find it.

–Document your work. Keep notes, photos, and other documentation on your projects in various stages. Keep a clip file of articles, interviews, reviews. It will help you with grant proposals, pitches, speaking engagements, teaching, conferences, networking, and all kinds of other opportunities. This is something too many people drop the ball on, and it bites them in the butt.

–Advise, mentor, and share, but don’t allow wanna-bes and energy vampires to guilt you into prioritizing their work over yours. It’s one thing to advise and mentor; it’s another to do someone else’s work for them, instead of teaching them how to do it. The whole “you owe me” that aspiring artists often use to get a foot in the door (and then can’t maintain anything beyond that foot) hurts your own work. Boundaries, boundaries, boundaries.

–Build in time to do nothing. Rest and down time matter.  Sometimes sitting and staring at the wall or a mountain is a vital part of creation. A change of scenery, time off, doing something completely different, are all vital to refilling the creative well. This is the most difficult when you’re trying to move from the day job into the fulltime artistic profession, but try to build that time in, and then, once you’ve made the transition, build that time in regularly.

Remember that anyone who tells you “can’t make a living” being an artist has their own agenda to prevent you from doing it. It may come out of their own choices, fears, and hurts, but they are saboteurs, and you need to distance yourself (especially if they claim they’re saying so “for your own good”).

Even in this treacherous climate, it’s possible to make a living as an artist. But you have to want it enough, and be willing to make the choices and take the chances to make it happen.

It’s not easy.

It is worth it, but it has to be your driving passion.

Direct Mail Steadily Works

image courtesy of Edoardo Tommasini vix pexels.com

I’ve always loved direct mail, both as a freelancer and as a potential customer.

According to this article on The Mail Shark, direct mail response rates run at a half a percent to 2%. And according to this piece on Amsive.com, direct mail gets a 10-30% higher response rate than digital mail, with 60% of those asked saying they remember the content of a physical piece better than an email. Now, remember, both of the above companies are trying to sell their direct mail services. The small business newsletter Chron (a Hearst newspaper affiliate) talks about a half a percent to 2% return as well.

As a consumer/potential customer, I find that rings true. If I get an email about a product or service, I put it aside to “look at later.” I usually forget about it, and when I go in, weekly, to do my bulk email deletes, it’s gone.

When I receive a direct mail piece in my physical mailbox, I look at it immediately.You can thank all those organizing gurus who’ve touted “handle the piece of mail once immediately when you get it” for that. If I’m interested in it, I put it next to my desk so I can respond within the next few days. If it’s something I know I will want down the line, I put it in the appropriate file folder, and then I have it when I need it.

As a freelancer, when I’ve done direct mail campaigns for Fearless Ink, I generally get a 25% positive response, which is much higher than the above-mentioned 2%. And imagine, if 2% is 10-30% HIGHER than a digital campaign, imagine how small the return is on most digital campaigns!

Having worked both digital and physical direct mail for various clients, it depends on what’s offered and the target audience. I find clothing, books, and jewelry tend to get high rates on digital campaigns, while larger goods and services tend to do better with physical direct mail. That’s just my personal sampling over a variety of years, and, especially in digital campaigns, doing a lot of A/B marketing tests and constantly changing course to compare and grow results.

What Kind of DM Piece?

For my freelance business, physical direct mail is one of my best tools for growing or shifting my client base. My best tool is a quarterly postcard. It’s very simple, with my business name, the tag line of the Fearless Ink Website, and a short list of information, with a link back to the website and email contact. Since I only do phone calls by appointment and charge in 15-minute increments, I do not put my phone number on the card. Sometimes I print the card on seasonal cardstock; other times I use the standard card with the logo.

I used to have a brochure as well as the postcard, and would hand out brochures with the card and my business card at networking events, pre-plague. I sometimes sent the brochure out with a physical LOI (letter of introduction/interest), or attached a digital version with a digital LOI. My last brochure was very specific to the region in which I lived, and needs a complete overhaul (which is on the schedule for this spring).

I have portfolio links on my Clients and Publications page, along with the link to my online portfolio over on Clippings.me. A new media kit for Fearless Ink is in the works.

I have not sent out a postcard since I moved to the Berkshires, but intend to correct that by February.

Although I have a quarterly newsletter for the fiction under the various names (you can subscribe to Devon’s Random Newsletter here),  and my Substack account, The Process Muse, is technically, a weekly newsletter (you can subscribe here), I do not have a newsletter for the business/marketing side of my business, Fearless Ink.

Most freelancers, especially those in business and marketing, have a weekly or monthly newsletter, and it’s an important tool. Because the focus of my business writing is changing, I do not believe that I have business content of regular value for a newsletter (I use this blog instead). No one wants to get a weekly email screaming “Hire me!” I’d rather talk about specific topics here twice a month and include interesting pieces in the quarterly newsletter.

If you have enough to say, and you don’t want to blog (or have enough to say in addition to a blog) a regular newsletter is a good tool. I find newsletters, at this point in the game, work better digitally, while business outreach works better on a physical direct mail piece. That’s just my experience. Talk to the freelancers in your circle to get a sense of what will work for you.

These direct mail pieces are separate from any holiday greetings I send. Holiday greetings are sent purely to wish someone the joy of the season. They do not mention work.

How do I put together the list?

My list is a mix-and-match, and ever-growing.

–Former clients (provided I still want to work with them). I keep in touch with former clients on a fairly regular basis. A lot of my work is one-and-done, rather than the advised weekly, monthly, or retainer work. So there are clients I might only work with once a year, or once every few years. However, when their work comes up, I want them to think of me first.

–Businesses to whom I sent LOIs, and either got a “we like your materials, but don’t have anything right now” or whose work intrigues/excites me enough that I want to keep my name in front of them. A physical postcard allows them to stick it in a folder or on their board and see it when the right assignment comes up, and by reminding them of my existence every few months, I’m more convenient than having to search for someone. Making the client’s life easier is a big part of getting and keeping work.

–Local business with whom I want to partner. It’s always good to have a solid local client base, providing they are professional, meet your rate, and respect the work relationship. In my previous location, there was a lot of talk about supporting local businesses, but they felt that local freelancers/copywriters/marketing people should be willing to work for free or a low rate “for exposure.” They only respected large firms out of town, who didn’t need to work with them. Also, even when there were decent local clients, most of them refused to make referrals or provide testimonials, because they didn’t want their freelancers to work for anyone else in the area, even though they didn’t have enough work to keep the freelancer employed. Where I am now seems to have a more reasonable and respectful view of the partnership between freelancer and client. I’m sure, this year, I will find out if that is true or an illusion.

–Regional businesses with whom I want to partner. Similar to the above, but with a wider reach. I’m in the Northwestern corner of Massachusetts now, so “regional” includes not just the Berkshires, but southern Vermont and the region from Albany/Saratoga/Troy.

–National and international businesses that interest me. Because I work asynchronously and choose which hours to work on which client project, I can work across time zones. I rarely accept an assignment that demands I work for that client within specific hours, because, to me, that’s not “freelance.” That’s a part-time employer.

I make the list by reading about companies doing interesting things, looking at Chamber of Commerce member listings, and checking which companies are hiring for what. I used to attend lots of chamber events in person. If we ever get enough of a handle on COVID, or a place institutes safety protocols (ha!), I will start going to a limited number of in-person events again. I might not want to send a resume to a job I see on a job board, but I might be intrigued enough to research the company and then send them an LOI, detailing how working together will solve a particular issue of theirs (without insulting them).

The list is constantly growing and changing. It’s a living document, not a static one, and that’s part of what makes work as a freelancer so interesting. Successful businesses grow and change. Growing and changing along with a business is always exciting, as is finding new businesses, and helping them get their passion and message out.

Do you use direct mail? Do you have a newsletter? How do you build your lists? What do you find does and does not work?

Social Media Experiments, Part I

image courtesy of Thomas Ulrich via pixabay.com

Happy New Year! I hope you had a peaceful and joyful holiday season, and feel optimistic for the New Year.

With all the chaos going on over at Twitter, I spent the past few weeks experimenting on different social media platforms. I’m trying to figure out which does what well, and where my likely audience(s) have migrated, so that I can start targeting my audience with information about my work, and share others’ work that excites me.

A monkey wrench went into that work when my computer crashed in mid-December. I don’t want to have all these platforms on my phone; my phone’s not fancy enough to carry it, and I resent being forced to tie things to my phone anyway. So there was a (much-needed) two week break from most social media. I was pretty active on Instagram, posting photos of holiday baking and decorating, and that cross-posts automatically to FB and Twitter. I also had scheduled posts dropping regularly on several platforms, so it wasn’t like I was totally absent.

Anyway, I don’t have all the information for which I’d hoped, and I’ll do another update probably in early June, and then again in late autumn, to share my experiences and how things have changed over the months.

I am annoyed at those who sell subscriptions to “scheduling tools” for still only supporting FB, Instagram, Twitter, and, sometimes, Pinterest. That doesn’t help. I need a scheduling tool where I can connect to any and all platforms on which I have a presence. I was already less than pleased with Hootsuite and Buffer; while I continued to use them for relevant clients, they’d already become next to useless for my own business. Now, that’s even more the case. I want ONE tool that allows me to connect across ALL relevant platforms, so that I can block off four or six hours once a month, upload and schedule unlimited content across multiple platforms and not have to think about it until the following month, when I gather data and make adjustments. So far, I have not found a tool that connects to everything I need (and I’m not willing to pay for a subscription that does not serve my needs).

Why am I on social media?

On a personal level, I love crossing paths with people with varied interests from all over the world, with whom I might have never interacted otherwise. I have built some real, wonderful friendships online that then transferred to real life. And, during the ongoing pandemic, it is a way to feel less isolated.

On a professional level, it’s to grow my network of contacts in a variety of fields (writing, publishing, film, television, theatre, textiles, freelancing, gardening, cooking, architecture, history, et al). It’s to share information about upcoming, ongoing, and backlisted work. It’s to grow my audience for the books, the serials, and the blogs. Long-term readers of the blogs tend to get interested in reading about a book as it’s written, and then buy the finished book, because they’re already invested time in reading about its creation. I also love to share others’ creative work, and help build their audience.

I want to make clear:

–these are MY experiences, not based on large data studies or corporate numbers. It’s not THE ultimate article on social media and the be-all and end-all. It is simply MY experience to date.

–they are in relation to my own work, not client work. I had already stepped back from doing social media for clients before the whole Twitter kerflamma began.

–I did not experiment with right-wing extremist platforms; those users are not my audience. So there will be certain platforms missing here. There also may be other platforms I haven’t heard about or tried. There are several other platforms that I looked at, and knew they weren’t the right place for me (such as Reddit and PillowFort).

–I have not yet experimented with Tik Tok because I am strictly an off-camera person. If I can figure out how to do short pieces that are about the work and do not require to be shot on the phone or have me onscreen, I’ll expand and play with that platform, too. YouTube is not on this list, either, as again, it’s about on-camera. As a former filmmaker, I’m happy to put others on camera, or play with animation (if I had the technical capacity), but I am not going on camera.

For the first quarter of the year, instead of trying to be everywhere all at once, I want to spend more focused time on the different sites. I’m blocking off bigger time blocks for specific sites on different days, so while I’ll check in regularly on most weekdays, making the rounds, I will spend more time for quality interaction on different sites on different days. Trying to do that on every site every day is too overwhelming. Eventually, I will pare back, focusing on the sites best suited to my work, my interests, and my audience.

As far as people complaining about “not having time” to learn various platforms, how nice to have that luxury. I do not. I need to figure out what works best where, and focus portions of time for each different thing I do to the site that best supports it.

I am also not positioning myself as a “Social Media Platform Transition Guru.” (Yes, I’ve seen people advertise themselves as such, and, in my opinion, blech). I don’t believe any of us know how this will shake out yet. I’m not taking on social media work for clients right now, because I don’t believe I can give them the information necessary to plan the year’s marketing campaigns. I’m learning and sharing what I learn in the hopes of helping someone, not taking their money in exchange for something that doesn’t work.

I’ve listed the sites in alphabetical order:

Bluesky: As of this posting, it has not gone live yet. I’m on the beta testing list. I’m wary – Jack Dorsey is part of the reason Twitter is in such a mess, in my opinion, and I don’t trust him. But I’m also curious as to whether he’ll try to recreate the best of Twitter, or turn it into something more along the lines of Reddit or something else.

Cohost: I haven’t been able to poke around enough on that platform. What I’ve found so far indicates that it skews to a younger audience that’s more interested in gaming and fanfiction than to the type of work I do. Interactions have been pleasant, but my initial sense is that the interests of many of its members are different from mine and what I explore in my work. For the moment, I’m posting steadily, and we’ll reassess mid-year.

CounterSocial: This has become my favorite place for in-depth conversation. It does not work on algorithm. It’s easy to block or mute annoying people, and trolls tend to get ignored until they do something nasty enough to get banned. Most of the trolls weed themselves out, because they don’t get the attention they seek. I’ve run into a few miserable accounts over there, but I simply unfollowed and/or blocked, and that was that. I’ve reconnected with some Twitter pals with whom I’d had sporadic interactions on Twitter due to all the noise and the adjusted algorithms. Now, we can actually settle in and have conversations. I’ve met a lot of interesting new people. And people there tend to click on the links back to the blogs and the books and the other work (especially over to Ko-fi and Substack and the garden journal, Gratitude and Growth). So far, it’s been an excellent experience, overall. There was a bit of a learning curve when I first signed on, and the dashboard is very much like Tweetdeck’s. But when I asked questions, people were very nice about either answering them directly, or sending me to the right spot in the user manual. I tend to block rather than mute. I’m either all in with someone’s varied facets, or all out.

Creative Ground: This is a site for New England-based creatives. It’s not a typical social networking site; it’s more along the premise of LinkedIn, where you put up a profile/portfolio, and people can connect for work or collaboration. I found 48 hours on Creative Ground worth more than 3 years on LinkedIn. I wish there was more of a social media aspect to it, although it’s definitely driven traffic to the serial, the Topic Workbooks, and Pages on Stages, the website for plays and radio plays.

Ello: Ello has been one of my favorite sites for several years. It used to be UK-based, but I think it’s now out of Belgium or the Netherlands. It has a great mix of artists from all disciplines. I get far higher views there than I get anywhere else. Sadly, it can’t drive Kindle Vella traffic, because Kindle Vella is only available in the US. But it’s been a factor in book and Topic Workbook sales, and gotten me quite a few regular blog readers. They also have a section on “creative briefs” where companies are looking for creative pitches, and I’ve got my profile set so people know I’m interested in collaborations and hirings.

Facebook: I’ve had multiple pages on FB for years. I’m not a big fan of the site AT ALL. However, I have some friends and family whose only internet presence is on FB, and if we want to stay in touch, that’s the best place for us to do so. Additionally, for the serials running on Kindle Vella, it’s a necessity, since there are multiple author and reader groups targeted for Kindle Vella. I hate to admit it, but paid FB ads result in higher sales (and the ads can cross-post to Instagram). Right now, FB is necessary to my bottom line.

Hive: I’ve only gotten as far as signing on. It took 45 minutes to upload my profile image. Then Hive went down for a few weeks, due to security issues. They do not have a desktop application, only a mobile one. Since I refuse to have it on my phone, I have to use my clunky old tablet. I hope the upgrades they’ve done will make everything easier; so many writers I know have migrated there, so it sounds like a good place for a writer hang. But I don’t have enough direct experience with it yet to know.

Instagram: Yes, I know it’s owned by Meta and pairs with FB. Makes the cross-posting easier. The purpose for my Instagram has always been to be my “fun” account. Very little promotion; mostly cats, garden, cooking, decorating. I expanded the promotions for LEGERDEMAIN to Instagram (even though I have to rescale all the graphics) and will do so with ANGEL HUNT. It builds audience. I don’t want to tip too far out of the “fun” aspects, but posts there lead people to the site with the buy links. I choose not to use LinkTree in the Instagram bio, because then the metrics go to LinkTree and not the creator. I’d rather drive them to my flagship website, and go from there. I also don’t like all the scammer accounts, and the inappropriate requests for direct messages. I waste way too much time reporting scams and blocking accounts.

LinkedIn: I have always hated LinkedIn. It is next to useless for me. I only keep a profile up because it’s necessary for my freelance writing. I have never gotten a decent lead from it. All I’ve gotten is people wanting me to either work for free or to sell me a course. The worst was when there was some sort of breach, and I started getting emails on my personal email (which is not posted on my profile) from creepy Midwestern white middle-aged men with inappropriate content. Dude, if I was looking for a date or illicit sex, it wouldn’t be here. LinkedIn shrugged it off when I complained.  I have a presence there, but they are not a site I enjoy or use often. I know a lot of people who swear by it and are rabidly loyal. I’m glad it works for them, but it’s too traditionally corporate for the way I work.

Mastodon: People are strident about whether they love or hate it. It’s another site that has a learning curve, and when one is tired and overwhelmed, it’s difficult to get settled. However, again, I’m finding some interesting people there, especially other creatives across a wide range of fields. I was lucky enough to be invited onto an “instance” (server) by a screenwriter, so my “home” is within my field.

For navigation, I find that “home” is where I’m building community, and I always check that second (after “notifications”). There are people from all different servers/instances with similar interests who I follow and/or follow me. Then, I check the “Local” feed, which is the feed of my home instance/server. Since it was started by a screenwriter and is primarily screenwriters and other film pros, I can get a lot of my industry information there, and also talk about projects, and celebrate or commiserate with others on their projects. The “Federated” feed is the general feed, from all over, and I go over there last, when I’m trying to find more people or reach a wider audience. I then find people to follow, and they turn up in my “home” feed.

Finding individuals can be complicated, if you don’t already know their Mastodon handle. But if you go up in the search box and search by hashtag (like #writer or #screenwriter or #Knitting or whatever), you have a good chance of finding whom you seek, plus a whole lot of other interesting people. When I first signed on, there were too many Content Warning police – to the point where any talk about one’s work or just about ANYTHING was demanded to be put behind a content warning. I’m sorry, but if you call yourself a “writer” and it depresses you to the point you need a content warning if someone else lands a deal or has a release, curate your feed for that; don’t expect everyone to do your administrative labor for you for free. I checked the Code of Conduct on my instance, and there’s nothing that says discussions about my work need to be behind a CW. So, instead, I block anyone who whines about it, and my life and feed are better for it. As I said up in the CounterSocial paragraph, I tend to block rather than mute. BIPOC have mentioned concerns that Mastodon’s demands for CW flash too much white privilege and suppression. In many cases, I agree; my experience is it has a lot to do with one’s instance and how one sets up the feeds. Mastodon had a surge, and then a lot of people left; those who are still there tend to give each other more room to share experiences and have discussions without calling everything a trigger. Overall, my experience has been more positive than negative to this point. Again, I don’t have the metrics for sales, but users definitely follow links back to the material and then talk about it, and/or boost it.

Pinterest: I’m redefining my relationship with Pinterest, to see how I can make it a tertiary support to the work. I’ve used it for my own inspirations, but I also want to do more with visual inspiration boards that I can share as part of my creative process. That is on the agenda for 2023. When I was deeply active on Pinterest, waaaaay back when, I had a lot of fun with it.

Post: I was on the waiting list for about three weeks, before I could sign on. At first, I was worried it was Very Serious, but as more people sign on, with a wide variety of interests, it’s fun to read, in-depth posts, about those interests. I have not explored monetizing posts there yet, and I’m not sure I will. So far, I like the interactions and the calm but lively discussions. I need to spend more quality time there, and dig deeper. It’s a good place to read about a wide range of topics, and then use it as a jumping off point for further research. I anticipate using it as a place to find people to fact check information I use in my books when I research, or to point me toward reference materials. As far as how it translates to growing my own audience, it’s too early to tell. I signed on only a few days before the computer crash.

Ravelry: This is a social media site for knitters, crocheters, spinners, and other fiber artists. It’s one of the few where I use a different handle, to keep it a little separate from the rest of my social media interactions. I’ve just started dipping my toe into it. I got some interesting patterns, but I also wound up being spammed via email mercilessly by a company who ignores my requests to unsubscribe. I hope to spend some quality time on there this winter, as I work on knitted and crocheted projects. I’m not on it to drive audience to my work (unless I start up The Tactile Muse blog again).

Spoutible: At the time of this posting, it has not yet launched. It’s supposed to go live in early February, I believe. I’m looking forward to it. I like the people who are behind it.

Tribel: This one has been kind of a wild ride, so far. When I first signed up, there were a lot of familiar handles from Twitter. Tribel encourages people to “follow” each other, but only “friend” people you actually know in real life. However, early on, I was getting a lot of friend requests from weird white dudes who wanted to send inappropriate messages. I’m more careful about follows, too. There are too many accounts over there with no bio or any other information, so I’m leery of just doing follow-for-follow. Also, you have to choose a topic under which to position your post (most of mine are under “fiction” but I have some under “gardening” or “foodie” or “tarot”). The categories are frustrating, because they’re limiting, and one can’t post without choosing a category. It tries to force too much niche, in my opinion. But then, I am the Anti-Niche.  It works on algorithms, likes, boosts, etc. I haven’t seen evidence of it translating into website hits or sales, but the year-end data on some of my sites won’t be ready for another week or two.  I post regularly, but I need to spend some more time digging deeper, looking for people with similar interests, and cleaning out the weird, botlike, or skeezy accounts out of my feed. There’s a lot of screaming and many posts that remind me of Twitter at its worst, and I want to navigate away from those. I’m going to put some more time into it before I make a decision.

Twitter: I’ve been on Twitter for going on 14 years now. That’s a looooong time in terms of tech. Twitter used to be the best source for high-paid freelance jobs, and I landed some of my best clients there. It’s been a huge source of audience reach for the fiction, the classes, the serials, and the Topic Workbooks. When I was fighting cancer the first year of the pandemic, and going through the Move From Hell in 2021, the support on Twitter made a huge, positive difference. When I go on now, too often, it just makes me sad.

I have no idea how it will play out on that site. I’m tempted to lock my account, but then I can’t get the audience spread from retweets that’s a big source of incoming traffic to my sites. Basically with Twitter, I’m in a holding pattern as far as social interaction. As of the end of 2022, it was still driving a lot of traffic to the Topic Workbooks, the serials, and my blogs. I’m doing a lot of blocking, and a lot faster than I used to. At the same time, I’m also finding some cool accounts, especially several focused on textile history and fashion that got lost in the previous feeds. I’m hoping Twitter can course-correct (change of ownership, perhaps). But, even so, it won’t be what it was, because the world changes. Twitter has changed over the years, and not always for the better. We’ll see. I hate to lose it, but it might have run its course and it may be time for different virtual “town squares” to build that learn from this platform, and build something even more powerful and useful.

WT Social: I deactivated my account within 48 hours, due to the misogyny and nastiness on the platform. Not for me, at all.

I’m on some other platforms, too, which aren’t really social media. Substack walks the line between social media, subscription service, and newsletter. Their metrics are clear and strong, and it’s easy to see where growth is happening, and where interest lags. I love having The Process Muse over there, and love the growing community, although there’s so much excellent content, it’s often difficult to keep up. The readers there tend to follow embedded links into my other work. I vastly prefer it to Medium, which did not work for me at all, creatively or financially. Ko-fi has been a fun place to put weird little pieces that don’t really fit anywhere, along with tarot and oracle spreads. At this point, I haven’t figured out how to monetize it properly. It’s more of a playground. I’m on BookBub, but haven’t yet utilized it to its full potential. I may join Litsy, although that’s more about taking about my reading rather than my writing. Which isn’t a bad thing, especially considering how much I read; it’s just a case of figuring out if I can afford the time, or if that time needs to be spent promoting my own work elsewhere.

As always, I find that my websites are the best basecamp, so I try to link back as much as possible to the websites.

Again, this is my experience, based on a few months’ worth of experimentation and interaction during a busy time, and then a break when the computer was in computer hospital. I’d hoped for more dynamic metrics, but, because so many of the sites aren’t ad-and-metric driven, it takes longer to see where the results of creative calls-to-action shake out.  I’m sure the experiences will grow and change on each platform as the population changes. People are going to try things and not like it. They will move to different platforms and try different things until they find something that meets their needs. Platforms have risen and fallen in that way since they began. I do still miss those original CompuServe bulletin boards. Those were fun, and quite the learning experience.

What new platforms are you experimenting with? What’s your experience on them?

Research Gets Harder

image courtesy of Foundry Co. via pixabay.com

Research Gets Harder

As we build our freelance careers, we and our clients find each other through a myriad of ways: referrals, seeing work and wanting to work with the creator, putting out an ad, LOIs (Letters of Introduction).

One of the most important (and time-consuming) portions of the finding-clients process is researching and vetting them. This is getting more and more difficult, because of all the disinformation out there. Is what you’re hearing/reading about a potential client true? How do you vet?

If it’s a referral, then the person making the referral matters. If I’m referred by someone with whom I’ve had a bad experience (such as late payment or change of direction without renegotiating a contract or multiple points of contact trying to be heard instead of the single point in the contract), then I do extra research.  Because if a problematic client refers me, the person to which I’m being referred may also be problematic.

Freelancers talking to each other is important, especially when there’s a sense of trust between them. If you talk to a fellow freelancer and trust them to tell you the truth of their experience, rather than worried they will try to sabotage you, everyone wins. If another freelancer, especially one I know well and respect, has a bad experience with a company, that’s a red flag on the company for me.

I keep a list of companies that have asked me for free labor as a part of the interview process. This includes any sort of “test” or expecting me to create something specific to their company, especially before any conversation has happened. “Oh, it’s just a headline” or “it’s just 300 words, it should take ten minutes” means they don’t understand what I do, and they don’t respect it.

Big Red Flag.

I have a specific contract for tests and samples. When the demand is made, I send the contract. Nine times out of ten, the company ghosts me. The tenth time, someone argues with me and says, “But I had to do it. It’s not a big deal.”

And my response is, “I’m sorry your self-esteem is so low. This company and I are not compatible.”

If someone asks me about a company and they’re on my list, I let them know the company expects free labor as part of the interview process, and the individual can decide from there.

I research the company online, see what kind of “giving to the community” they involve themselves in, check out Salary.com and Glassdoor’s reviews about companies, interview experiences, etc. Although, for the latter, if I don’t know the individual, I am less likely to take it at face value without digging deeper.

It gets even more complicated if you want to know the ethics and political positioning of the company. I don’t want to work for a company that funds politicians working to strip me of my rights and promoting authoritarianism. For me, there is no middle ground. Others will say, “Oh, politics doesn’t matter when you’re a professional. Just do the work.”

Fine for you. Not fine for me. Why would I give my time, energy, and creativity to a company actively working to cause harm? For a little cash? In the short run, it might help me as an individual. In the long run, it hurts the collective community.

Saying no up front is a better choice for me.

If I’m vetting a non-profit, I start here: Charity Navigator. Then, I take the information, and look for at least two independent, trustworthy confirmation sources (the way I did as a journalist).

When I want to know which candidates companies or executives donate to, I see if I can locate the politician’s public donor list. I check Followthemoney.org and Open Secrets. I use the FEC’s database of individual contributors. I also keep an eye on Marc Elias’s Democracy Docket, which fights to protect voting rights. With Citizens United, there’s plenty of dark money that’s harder to track, but these are places to start, and then, again, get independent, trustworthy confirmation sources.

Decisions are made from there.

This takes time.

But instead of saying “I don’t have time” I believe that choosing to place my time in this research serves my overall vision for my work and my career better.

How do you research companies in which you are interested?