Advertorials Tilting Perspective

White question mark on bright blue surface
image courtesy of  Stephan via pixabay.com

Every few weeks, a spate of articles appears, insisting that remote work is “dead” and everyone “has” to come back into the office.

As a remote worker who was remote far before the pandemic, I can attest that this is simply not true. Although many a corporation wishes to make it so, and is putting far too much money into that wish, rather than putting it into something healthy that will actually benefit the corporation and its employees.

First of all, look at the publications running the articles. Go on, take a look.  I’ll wait. Back? What do you see? Corporate-focused publications who are paid to toe the corporate line. Several of those publications, which used to be good outlets for freelancers, now slant more toward advertorials than actual articles.

Oxford Languages defines “advertorial” as “a newspaper or magazine advertisement giving information about a product in the style of an editorial or objective journalistic article.”

I used to write a good number of advertorials. Many of them paid better than typical freelance articles, because they were backed by corporate dollars. However, they were also clearly marked, at the top of the page, as an “advertorial.” The company paid the advertiser’s rate and bought the page on which the advertorial lived. While it was written in the style of articles in the publication (or slanted to the corporate style), it was clearly marked so that there was no question that it was paid advertising, rather than an article assigned by the publication’s editor.

The point of the advertorial was to invite, entice, convince, and expand the audience to the product or service touted in the advertorial, with an eye to profit. It was marked as advertising, but written in the voice of an editorial or feature article. If the reader couldn’t tell, that was on them, since it was clearly marked; but the purpose was to promote the advertiser’s product or service. It challenged the reader to pay attention, especially as the font marking it as “advertorial” got smaller and less significant over the years.

On the internet, many pieces of what used to be labeled as “advertorial” are now simply called “content.” Especially when paired with a click-bait headline. Much of what comes up in “feeds” are advertorials or content on a company site pushing their products and opinions, not actual news or feature articles in an independent publication. There are fewer and fewer “independent” publications as more and more have been gobbled up by corporate interests and not allowed editorial independence.

When I first started my writing career, and did more journalism than I do now, I was trained in the NEW YORK TIMES style of reporting (back when they were actually a publication many of us dreamed about working for someday). There was a whole course on it, that I attended either between high school and college or early in college.  It was a long time ago, whenever it happened, but I use what I learned to this day. In addition to the “who, what, where, how, why” necessities, we were also taught that, for something to be a fact, it had to be corroborated through three separate, reliable sources.

This gets muckier when dealing with whistleblowers and scoops, obviously, but the basic foundation was that, in writing an article, even (especially) on tight deadline, you also had to investigate your sources to make sure they weren’t making it up either for their own ego, or because they were paid to plant information.

On many publications, when I submitted an article, I also had to turn in a sheet for the fact checker, who would check the sources and quotes, thereby making sure I got it right and to protect the publication. This was true in both newspaper and magazine writing.

Most publications have dismissed their fact checking departments.

I remember one of the journalists who spoke to the class telling us, “Assume anyone you interview is lying and work back from there.” Which is cynical, but also often necessary.

That is not a plug for “both side-ism” – especially since that has become the catch phrase for only giving conservative points of view credence. But it means thoroughly investigating information to find out what the spin is on it. Once you know the purpose of the article in enticing you to its point of view and who is behind that enticement, you can make a decision on whether or not it is credible.

And if you “don’t have time” to dig?

Then don’t take a position on what’s being spoon-fed to you until you can gather information from credible sources.

Of course, all this spin makes it harder to know what a “credible” source is. It’s not a source that only reinforces your opinion. Credible sources are getting harder and harder to find, much less define, since so much is about smoke and mirrors and carny barking rather than verifiable information.

So when I see an article that’s clickbait and obviously corporate-funded rather than objective journalism, I remember my old training and do a little digging before I accept what’s in the piece. Especially when my lived experience is so different from what the article insists is “the way it is.”

Are you running into advertorials posing as journalism more than usual, to tilt the public’s views one way or another? How are you dealing with it? Drop your experiences into the comments.

Lessons from the “Work Wins” Journal Experiment

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Lessons From the Work Wins Journal

At the beginning of September, one of my colleagues from the Freelance Chat, group, Matthew Denton of WinningSolo.com, presented us with a “Work Wins Journal Challenge” for September. He keeps a Work Wins Journal each day to track achievements, so the focus (as I understand it) is on what works and what is accomplished and what needs to be adjusted, rather than always worrying about what’s not getting done. He talks about it here.

Anything that involves a journal is like catnip for me, so of course I jumped in.

I kept the journal for work days, although I did list “accomplishments” if I got things done over the weekend.

Going back over his post, I had to laugh at myself. He talks about listing 3 things in ANY of his listed categories – meanwhile, I worked to make sure I had something in EVERY category EVERY day.

Oops.

Mercury Retrograde much?

But one of the things he talks about is how it helps spot patterns.

I had designated work days in the month. Labor Weekend fell in there, early one. And I had to take some additional days to recover from the COVID booster. So I lost a few days in there.

Looking back at the “Mindset” category, I’m dismayed by how often the entry was “burned out” or “exhausted.” Sometimes it would start optimistic, and fade as the day wore on. There were a few days marked “determined” or “tired but optimistic” and even fewer marked “optimistic.”

That means adjustments have to be made on the work front. I should be excited and feeling creative more days than not.

The Good Habits category held steady: early morning writing, yoga, meditation, work in various journals. I had wavered in my daily yoga/meditation practice in August, so it was good to get those back on track.

The Accomplishments tab was steady each day (and often on weekends, when I did additional or catch-up work. The “September Wrap Up” post over on the Goals, Dreams, and Resolutions site that went up this past Monday details those. So, in spite of feeling exhausted and burned out most of the time, I still got a lot done.

Client Feedback was trickier. Because so much of what I do is not in the traditional “client” mode, and, if anything, I’m moving further and further away from what many freelancers consider “client” relationships, that category is getting less and less relevant to my work. In the traditional client relationships, I got positive feedback per project, so it wasn’t at any set point. As far as script coverage, I received a steady stream of writer satisfaction bonuses and tips. On the writing front, the Topic Workbooks sold steadily, the serial is gaining traction (albeit slowly), the radio plays are well received. Editors and publishers and producers and  readers and creative collaborators aren’t clients, though. They are creative partners by my definition, even with financial exchange as part of the relationshp. I look at a client as someone for whom I do copy/content/business script writing. It’s very much a transaction of we contract, I create, you pay, we move on to other projects or other client partnerships. There’s definitely creativity involved on both sides, but it’s a different kind of creative partnership than with an editor or a producer or a publisher or a reader or someone with whom I’m creating an artform. Those creative partnerships also tend to talk longer to create, and therefore take longer to show financial gain.

Those partnerships are part of my work, and therefore my business – not a hobby, a side hustle, or something cute and unprofitable. But the relationship and definition are a little different. And becuase much of my work runs on royalties and residuals, that’s an entirely different payment system.

So, for what I do, “client feedback” is less relevant than simply “feedback.”

As far as supportive words from others, there was that, from trusted friends and colleagues. There, unfortunately, were also the usual condescending/patronizing/attempts to dimmish creative work as not “real” work in terms of business that irked me, but also showed me where I need to step back from certain engagements. I respect my work, and I expect others to respect it, too, even if they don’t understand it. If they try to diminish it, that gives me a lot of necessary information about the bigger picture.

The “things initiated” slot had quite a few listings, but most of those are long-term plans rather than immediate payouts. I admit, I was sadly behind on where I wanted/needed to be on LOIs. Part of that was frustration with attempts to design my autumn direct mail postcard, with my new Fearless Ink logo. Since my direct mail postcard campaign usually gets a 25% response rate and sets me up in those traditional client relationships well for the quarter, I need to get back on that.

I think, for coming months, I need to add a category after “things initiated” for “projects in progress” to track follow-through. Because, as stated above, much of what I do is long-term, and the path from “initiated” to “accomplished” has small victories along the way, and I want to acknowledge those.

On my GDR site, for the Monthly Wrap-Up, the categories I find useful are:

–Done

–In Process

–Moved/Dropped

–Unexpected Additions

–Disappointments

–Successes

That is more in alignment with my work, but only makes sense to list monthly, not daily (although I open the document at the beginning of the month and add things as they happen).

The “people helped” category was sometimes a challenge, and sometimes not. I don’t always know when I’ve helped someone, unless I see a request for information or answer a direct question/request. But there were a few people I know I helped over the month. Again, so much of what I do is solitary, I don’t know about the response/reaction/impact until months or years after completion.

It was a good experiment, and I’m glad I participated. Now I can see what needs to be adjusted, and how to do it in a way that works for what I do and need.

How do you track what’s working in your work life?

Your Roadmap Plan

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Why do you do what you do?

That’s an important question. Whether it’s a job, a career, a passion, or a mix, you need to know why you do what you do.

Maybe it’s just for the paycheck. There’s nothing wrong with that.

Maybe you love your job (and it’s a surprise) and it’s turned into a career.

Good for you!

Too many people hate their jobs, and then try to punish those around them who love their jobs.

But take responsibility for the “why” of what you do. That gives you a great deal of freedom.

Now, then, what do you WANT to do?

Maybe you’re doing what you want, and that’s wonderful.

Maybe your current job is a steppingstone to what you want.

If they are different, don’t lose sight of what you want because you’re either too comfortable in what you’re doing, or too afraid of change. If the pandemic taught us anything, it was how much misplaced loyalty most workers gave their companies, who thought nothing of throwing them away at the first sign of trouble. Which is why workers went off and started doing their own thing instead of going back to being treated like crap for subpar wages.

If you are not doing what you want to be doing, try this:

Take a piece of paper. Landscape orientation works better than portrait orientation for this exercise, and I suggest doing it by hand, not on screen.

On the far left, write what you do.

On the far right, write what you want to do.

On the page, they are relatively far apart.

How far apart are they in reality?

In the middle, jot a bunch of steps to take you from one to the other. Don’t do them linearly. Just jot them all over the middle of the page, squiggly, sideways, upside down, whatever. Write them down as you think of them, in no particular order. Take your time.

Go back and take a look at what you’ve written. It doesn’t have to be right away. Sometimes, it’s a good idea to put something aside for a bit, and then take another look.

Now number the steps, so there’s a sense of order (even though the steps are all over the page).

Take a different colored pen and draw a line from where you are to each step, in turn, to where you want to be. There will (and should) be criss-crossing lines, because creativity is not linear. The best journeys have tangents, while still driving to their destination.

How can you take that first step?

More importantly, WHEN will you take that first step?

Put the first step into your calendar.

Do it.

Look at the page and do one step at a time. Regularly reassess to see if your needs, interests, and goals have shifted. This is a roadmap, not a prison. You can take other exits as you wish.

But you need to start.

Ink-Dipped Advice: Creativity is A Business

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Every few weeks, there’s a flare-up about how getting paid for one’s work in the arts is “selling out” and that “real” artists in whatever the discipline should “do it for love, not money.”

Love doesn’t pay the rent or keep food on the table.

Then there are those who “invite” artists to participate in their project, for “exposure.”

As a good friend of mine once said, “People die of exposure. Give me the cash.”

This type of “artists don’t deserve to be paid” or “get a real job” or “art should be free and accessible to everyone, so artists shouldn’t want payment” bullies tend to fall into two camps. One camp is made up of the faction who has no problem profiting off art, but doesn’t want to pay the artist. The other camp is those who “would” make art “if they had time” or “if there was any money in it” or if they weren’t “such a perfectionist” or don’t have the courage to face the necessary rejection involved in being a working artist and therefore don’t believe anyone else should get paid for it.

Art should be accessible to everyone. Our souls require it. But that doesn’t mean artists should starve while corporations profit.

I’ve said it before and I’ll say it again: Loving my job does not mean I forfeit the right to get paid. Money and art are not mutually exclusive.

The fact that I consider it my profession doesn’t lessen my commitment. If anything, it strengthens it.

Creativity is a thriving business. Yes. A business. People make money at it. Broadway’s profit in the 2021 season was $845, 414, 945. Broadway is still recovering from Covid. Revenue in the 2018-19 season hit the record $1.829 BILLION. (Figures from thewrap.com, who get it from the Broadway League). According to the Hollywood Reporter, the film industry pulled in $21.3 BILLION dollars in 2021. According to statista.com, the global art market transactions added up to $65.1 BILLION dollars in 2021. The traditional publishing industry, according to AAP StatShot/pubishingperspectives.com, made $1.1 BILLION. The museum industry, which offers programs and artists across disciplines, made $15.4 BILLION dollars in 2021. According to the BBC, the music industry took in $25.9 BILLION dollars. According to the Arts Action Fund, here in my home state of Massachusetts, the arts and cultural sector portion of the state’s overall economy in 2019, pre-pandemic, was $25.5 BILLION dollars. That’s how much the arts brought in, as far as revenue, to the state.

Most of these figures are lower than pre-pandemic. There are also regional theatres, who are at various tiers, and have to re-think sustainable business practices as they re-open post-pandemic, small and independent publishers, the dance industry, and all the other art forms not listed.

SOMEONE is making money. And too many make money off the myth that in order to be an artist, the creator must starve. That is a myth sustained to exploit creators.

It SHOULD be the creators who profit, and, in disciplines that need tech and editors and other support people, everyone involved should be paid a living wage.

The attitude that artists sell out when they are paid for their work while those who underpay and overwork artists make sums of money that could solve world poverty is destructive.

Creativity IS a business.

Artists should not starve, do not deserve to starve, deserve to be paid a living wage for their work, and royalties/residuals on work that continues to bring in revenue, and should not have to work jobs outside of their profession to survive. The same way the plumber, the doctor, the lawyer does not have to work in jobs outside of their profession to survive.

Artists also need to stop allowing non-artists to condescend and patronize that they are “flakey artists” and don’t have the capacity for business. Artists are capable of creating, solving problems, fixing things, stretching budgets, and repurposing the most mundane objects to transform them into creations of beauty. Artists are able to stimulate, provoke, engage, enchant, and connect on an intimate level, challenging their audiences to a greater understanding of humanity and complexity.

Which is why artists are a threat to small-minded, authoritarian-leaning, exploitative control freaks.

The first step artists need to take is to believe in their own value. Each artist’s voice is unique in the world, and each voice has something of use and purpose.

Once artists know their own value, then they can learn how to position it in the marketplace.

Another thing artists need to do is to set the boundary, and dig into the fact that “No” is a complete sentence.

Every potential project needs to fit criteria unique to each artist:

–Does it encourage growth in the artist?

–Does it encourage engagement with its audience?

–How does it fit into the overall body of the artist’s work?

–What bridge does this build, in terms of new audiences and opportunities?

–What sacrifice does it require on behalf of the artist’s investment of time, creativity, relationships? In other words, will the project be worth it? While not everything can be calculated in financial terms, those need to be part of the equation. Should an artist choose to do something without financial compensation, there must be other compensations beyond “exposure” and “you should be grateful I’m asking you to work for free.” There’s no rule about never working for free, unless an individual chooses to live by that rule. But make sure that working without financial compensation has benefits beyond being told it should make you feel good.

–What support systems does this project require? How will they be put in place? How much of the emotional labor is the artist’s, and where are there systems, organizations, and other personnel who can help?

–What other opportunities must be missed in order to accept this one?

Individuals will have different lists of needs, but creating that list for oneself, and then making sure that a new project/opportunity weighs in more positively than negatively against the individual list will allow better working situations, more creativity, and stronger building blocks.

There are times relationships will be lost. Jealousy, envy, pettiness, sabotage, disrespect, and rejection are all part of an artist’s life. How the individual chooses to handle each instance have a lot of to do with how an artist builds a career.

As far as business-related skills, arts advocacy organizations are likely to offer workshops on the business skills needed to support one’s life in the arts. Assets for Artists, in the area where I now live, offers free professional development workshops for artists covering business and finance. Creative Capital offers workshops for managing the business side of one’s career. Spend some time researching, and find out what’s available in your area.

Artists are capable of critical thinking, or they wouldn’t be able to create. These critical thinking skills can be useful in figuring out how to apply business skills in the arts. For instance, I recently read Laura Eigel’s VALUES FIRST: HOW KNOWING YOUR CORE BELIEFS CAN GET YOU THE CAREER AND LIFE YOU WANT. It’s geared toward corporate leaders. Yet there were techniques and exercises and suggestions that are useful in arts-related situations.

Break that mythological barrier that artists “can’t” understand business because they’re too flighty, and that those skilled in business lack creativity. I’m grateful for the art of the accountant – those accountants have a passion for what they do, so I don’t have to. I can learn the basics of keeping my financials in good shape, and then turn it over to a  professional who loves their job (AND IS PAID FOR IT, and no one ever questions that an accountant should be paid). I know when to bring in someone with more skills than mine, and that’s part of the business of art, too. Bring in the right people to do the work.

People are human. They make mistakes. Hopefully they learn, and they try to do better going forward, and demonstrate that effort through positive action and words. The arts teach us about facets of human experience we might not have, and might not yet understand. That is part of makes it both wonderful and dangerous.

Remember: individuals within corporate entities that have clout in the industry are making huge sums of money. Many of those individuals make huge sums of money while trying to pay the creators and craftspeople less for each project, while they continue to make higher profits.

The Trickle-Down Economy has always been a myth to keep people overworked and underpaid, in order to keep them under control, desperate, and helpless. Art is a way to navigate through and learn how to create a better world through beauty, empathy, understanding, bearing witness to injustice, and daring to dream a better world. It makes sense that those making the most money want to sell the anti-artist myths as broadly as possible, to keep control.

Don’t let them.

The first step to creating that better world is knowing your own value in it, and not letting anyone undervalue you, on emotional or financial levels.

Invited to Apply

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A few weeks ago, I got a flurry of emails with the subject header “You are invited to apply”.

I was confused.

None of them came directly from companies, although some of the companies mentioned were companies to whom I’d sent LOIs in the past.

All of these emails were from job listing sites, such as Indeed and ZipRecruiter.

I keep an eye on job listings, even while I pitch companies directly. It’s good business to know who is hiring for what, and to see which jobs keep coming up with a high turnover (big red flag about the company).

During the Stay-at-home order of the pandemic, and prepping for last year’s move, I also had used these job sites, looking for work that would inform where we’d end up, if there was something worth giving up freelancing (there wasn’t).

In other words, these listing sites have my information.

But the “invite to apply” had little to do with the kind of work I do, or that I want to do.

Why is that?

Because it’s a computer looking for keywords in the resume, not a person trying to match a company and an individual. Because it has nothing to do with anyone’s skills, and everything to do with algorithms. It has nothing to do with either the potential employer or the job candidate.

If you listen to the ads these listing sites post on, for instance, radio, they talk about how they “find” candidates for the employer within a day, rather than the candidates finding the job listing. It’s not about a smart HR person working for the site looking through those signed up and finding good candidates. It’s a poorly designed AI bot looking for SEO words in the resume, and encouraging the candidate to apply.

No, thanks. If a company is interested in the resume forwarded by a site or a recruiter, then the company can set up an initial conversation, so we can see if it’s worth going further. If YOU are courting ME, don’t tell me to fill out a bunch of unnecessary online questions which are already answered, should you read my resume or look at my portfolio samples. All you are doing is wasting my time to up your numbers. And you are not doing the company any good with your “found” candidates.

I am a copy/content/script writer, not a truck driver. And yet, the AI “invites me to apply” as a truck driver. Because I have a certificate in sustainability on my resume. It’s there because I pitch to environmental organizations to write copy for them. I’m not taking it off to please a poorly designed bot.

So when you see “Invite to Apply”, I suggest the delete button post-haste.

Ink-Dipped Advice: Moving Your Passion to the Center of Your Work Life

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Amongst the many pandemic lessons we’ve learned about work, many of us have learned what work resonates more with us, or which doesn’t. At times, we haven’t had much choice – we have to take what work we can land in order to keep a roof over our heads. That’s often exhausting, and it leaves little time or energy for pursuing the work that is fulfilling as well as keeping you alive in a monetary sense.

Being versatile is always positive. In spite of all the screaming about the importance of “niche” – the wider your range of skills and interests, the wider the range of potential jobs. You’ll notice that several of the self-styled job-coaching and marketing gurus have stopped screaming “niche” and talked about “side hustle.” They don’t admit they were wrong, or that life changes, or that people NEED to change. They simply change their tunes and collect the cash.

I find “side hustle” a revolting and insulting term. The minute someone uses “side hustle,” I look at them differently and with suspicion.

There are two reasons for that.

The first is that no one should HAVE to work more than one job in order to survive. The reality is that most of us do work multiple jobs. Let’s stop this toxic myth that the necessity for a “side hustle” is a good thing. Pay people a living wage, and make sure there’s enough housing and food for everyone. That is absolutely achievable in this country, with ethical leadership. Encouraging “side hustle” encourages yet more low-paying jobs without benefits.

If you can’t afford to pay a living wage, you don’t get to have employees. Do the damn work yourself.

The second reason I loathe “side hustle” is that, to me, the “hustle” part of it doesn’t mean “extra work and resourceful time management.” To me, the “hustle” means “fraud or swindle.” So when someone talks about their “side hustle” I immediately associate it with them feeling they must swindle because they aren’t being paid enough at their central job.

Negative connotations all around. People with different frames of reference will interpret the phrase differently. But to me, it reads as “it’s okay for me to find a way to screw you outside of my job to earn money, because my regular job doesn’t pay me enough to survive.”

Work has to serve workers better (and, by doing so, will serve both companies and society better).

But what if you are in a job that IS paying you enough to survive, but you hate it? But you have a passion for something else?

Then, absolutely, pursue it.

When I teach writing workshops, and people ask me how they can “find” the time to write and become a full-time writer, I tell them, “There will never BE time to write. You have to MAKE time to write. If you want it badly enough, you find a way to do it. If you want this to be your only job, you commit to it as though it is a second job, until you’re in a position to make it your only job.”

It means you’ll be tired. A lot. It means you’ll give up time on other things, and sometimes with other people. It means you have to negotiate with those in your life, and decide how important this second passion is in relation to those people. Some will compromise with you and support you. Some will not, and then you have to decide whether or not to keep them in your life.

It doesn’t have to be writing – it can be any passion. How much do you love it? How much do you want it to be your only job? Are you worried you will stop loving it if it becomes your source of income?

Remember, though, that loving your work does not mean you forfeit your right to get paid.

One of the most toxic myths presented to and about creative people is that they “do it for love, not money.” Those are not mutually exclusive, and it is a way for those who don’t have the guts to follow their dreams to punish those who do.

Don’t buy into it.

The pandemic made us more aware of our wants and needs. I hope, as we get vaccinated, and move into the next phases of our lives (because it will not go back to the way it was), we take some of those lessons and implement them, especially when it comes to work.

I already see companies reverting back to toxic models, and, especially, recruiters doing so. It’s up to the workers to refuse to be forced back into those negative patterns.

How do you move the passionate work you do outside your normal job to become your only job?

Hard work, time, money, patience.

Most of us, too many of us, live paycheck to paycheck. So all those “experts” talking about “paying yourself first” and “saving a year and a half’s worth of expenses” – they can shove it right up the you-know-what because that is simply not a reality for most of us.

You need to learn how to contain and direct your energy. You still need to deliver high quality at the place that pays you to survive, but you do not put all your energy there. You save energy for your passion-work.

Biorhythms were a big deal back when I entered the work force. It’s considered a “pseudo-science” and therefore unreliable. But there are elements of that system that ring true. I am at my most creative early in the morning. That is when I do my first 1K of the day, when I write most of my fiction, or work on whatever project needs the most creative attention. Once that is done, I can then direct my energy to other projects, depending on contract deadlines and payment. But that early morning creative time is MINE, and I use it as I choose.

Other people work better late at night. Or in the afternoon. Play with it. Find your strongest time to do what you love, and then, slowly, steadily, rework your schedule so you can use that time. If you’re working 9-5, you may have to do your passion-work early in the morning or late at night, when it’s not your best time. You may have to work when you’re tired. Until you can convert your work schedule to fit your creative rhythms.

Don’t kill yourself with it, but also, don’t give up. Do the work. Create a body of work. Increase your skills.

And remember, that no one, NO ONE will respect your work and your time unless YOU do, and unless you hold firm boundaries.

Then, start exploring how you can use that body of work and increased skill set to earn money. Build the income from it.

If it’s in a field that has the possibilities of grants of other award funding – look into it, and apply for anything and everything for which you think are appropriate. Remember, no matter how many people apply for a grant, it’s always 50-50. Either you get it, or you don’t. Grants and other award funding can buy you time to focus on your passion-work. That time allows you to create more that then positions you better for your transition to doing it full-time. It is worth the time it takes to write the grants.

Once you’re earning steadily in this second, passion-work, enough to feel a little more secure, talk to your regular job about adjusted hours, reduced hours, remote work, or anything else that is appropriate, works for both of you, and lets you spend more time on this second work. If you’re in a benefitted job, negotiate to keep benefits.

As your passion-work becomes more financially stable, you can cut back more on what was your “day job” until you can leave. Or maybe you can work out an arrangement to do freelance work a few times a month, so there’s still some money coming in, but now THAT is your second job (and you don’t need to devote the time or energy to it that you needed to give your passion-work in order to place that front and center).

Some of the work we must do with this new administration is make sure that our health care is not tied to our jobs. It keeps too many of us in toxic situations.

Again, in the faction of those not wanting to pay a living wage, there are the shouts of “it’s all going to be automated soon, you should be grateful” and “no one wants to do this work.”

So why aren’t the jobs “no one wants to do” the jobs being automated? They could be. A robot doesn’t care what the job is. The robot will do the job as programmed. So program them to “do the jobs no one wants” and keep people in the jobs that need to be human, and pay those humans a living wage.

There’s political work we need to do in order to break the toxic culture that too many grew up with couched as “solid work ethic” and there’s the work we need to do to move the work we love into the work that supports us on financial as well as emotional levels.

The great part of this is that there are so many different passions and interests and skills that there are plenty of passionate artists AND plenty of passionate accountants. We don’t all love and want the same work, and that’s part of what makes it both possible and positive to pursue the work we love.

What we have to change is the structure and strictures of work that only serve a small portion of those “in charge” – who are not the people doing the actual work. We do this on individual levels, by doing the actual work we love, and we do this at the ballot box. We do it by communicating with our elected officials.

It is the personification of “Be the change you want in the world.”

How are you following your passions? How do you plan to move them, so they support your life on both physical and emotional levels?

Ink-Dipped Advice: Words Matter, Especially in Scope and Job Descriptions

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When you’re a freelancer and generate project contracts, it’s important to put in the scope and parameters of a project to limit “scope creep” – where the client expands the project, but doesn’t pay you for additional work, time, and expertise.

In early meetings:

— Discuss the scope;

–Make sure you have ONE person with whom you’re dealing on the project (not working by committee);

— Make sure it’s clear how many revisions are included in the initial quote, and how much overruns will cost;

–Set a schedule, including when the client has to have material back to you with comments for revisions or the next stage of the project;

— Put in a clause about late fees;

–Put in a clause about change of direction or additional work being billed at X dollars per hour;

–Ask for a deposit up front, and the balance paid within a specified time after you turn in the project. If it’s a long project, have regular payments over the term of the project.

There’s negotiation, that’s part of it. The first draft of any contract is the STARTING point of negotiation. If you originate the contract, expect negotiation. That’s good business. Know how far back you’re willing to negotiate BEFORE you send over the contract. When you are offered a contract, read it over, and negotiate. If the other side demands you sign a boilerplate, and says, “We don’t negotiate contracts” – walk away. They are not an ethical company.

Once you’ve negotiated the contract, WHEN the client starts the scope creep, the additional fees are already in writing and signed.

However, more and more companies are putting up listings for short-term projects, and it’s necessary the analyze them the way one analyzes a real estate listing. All those jokes about how landlords get away with sub-par rentals by using pretty words? True for per-project or short-term calls.

For instance, let’s take a look at listings for “content strategist” or “marketing strategist.” The dictionary defines “strategist” as “a person skilled in planning action or policy, especially in war or politics.”

PLANNING.

If the employer/recruiter used words to their true meaning, the “strategist” would come up with the plan, which would then be implemented by the staff.

But that’s not what the job entails.

Most of these “strategist” listings say the most important element is strong writing skills. But then, BUT THEN, they also want the strategist to have design skills, such as Photoshop or InDesign.

Say what?

That’s right. They’re calling it a “strategist.” In actuality, instead of hiring a team comprised of a terrific copywriter and a terrific graphic designer, they want to save money and only hire one person.

Scroll down further. Look at the rate – when they even bother to list it. I think it should be a law that no description can be listed without the payment – none of this “based on experience” or not listed. State what you’re offering.

Find the rate yet? Rub your eyes, and look again. It’s not a dream. It really is that low.

The company wants ONE person to do TWO skilled jobs, but is paying less than EITHER job should be paid, and calling it a “strategist.”

Someone who is good at planning and policy would laugh in their face and walk away.

Words matter. Read ALL the words in your contract or your job description, understand them, and negotiate.

It will save you a lot of pain down the road.

Ink-Dipped Advice: Don’t Treat Your Email List Like They’re Idiots

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How I respond as a consumer/recipient often informs how I advise clients in their marketing campaigns. Of course, I do research and use data. But if I find something repugnant, chances are a large portion of their audience will, too.

Email lists are a wonderful marketing tool – when you treat the recipients with joy and respect. But more and more email blasts do just the opposite.

Using the Same Subject Line With Different Attributions – Every Day

This has been one of the fails in a lot of the political fundraising emails in this cycle. Saying “I want to meet you (name) and then pretending it’s come from a celebrity who is part of a fundraiser.

First of all, I worked with actors for decades. I’ve met and worked and enjoyed creating with many of them. The ones with whom I stayed in touch know how reach me legitimately. I don’t swoon for celebrity. Second, as someone who has written some of these fundraising emails, I know the celebrity didn’t write the email, so pretending to personalize it like that is simply insulting.

Third, and most importantly of all – don’t send the same subject line and place different celebrity names on it. Not only does it make you look like trash, it insults me and suggests you think I’m such an idiot I won’t notice.

“I Don’t See Your Name Here”

There’s a quick way to make sure I delete the email without reading it and unsubscribe.

If you “don’t see my name” for whatever it is (a retreat, a conference, a petition, whatever), it’s because I CHOSE NOT to be a part of it.

Emailing me daily that you “don’t see my name here” is nagging me. I have enough on my plate without being nagged.

Buh-bye.

Bullying

Bullying tactics don’t work on me. I deal with bullies in real life by pounding back at them. If I’ve joined your email list and you try to bully me into doing something, I’m gone. You’ve lost me from whatever product or cause – permanently.

It’s a pandemic, asshole. We all have far too much to deal with every day just to survive.

Bullying tactics will do the opposite of engaging me and making me spend money or do whatever it is you’re trying to get me to do.

Emailing Too Often

Don’t email me every day, unless it’s a daily news whatever and that’s what I asked to be on. If you email me every day trying to sell me something, even if I’ve been a regular customer, chances are good I will both unsubscribe from your list and stop buying your product.

Product emails? No more than once a week. I prefer once a month.

Information emails? Once a week, unless there’s some daily blast I’ve requested for a weird reason. If you’re sending me an information email, make sure it’s actual INFORMATION and not just an advertorial. I write both; I know the difference.

Constant Upsell

Yeah, I’ve been to those workshops and webinars, where they tell you that EVERYTHING needs to have a Call To Action attached.

I disagree.

I prefer to be invited to experience more. When it’s an invitation instead of a demand, I’ll pay for it.

When it’s just “buy, buy, buy” it’s time for me to say “Bye bye.”

Email and online marketing has become even more important during the pandemic. But the smell of desperation is a way to turn away your audience instead of to grow them, and treating them like their idiots is not the way to build customer loyalty or interest.

Invite, engage, entice.

Seduce.

Don’t batter.

What email marketing techniques are driving you nuts lately?

Ink-Dipped Advice: Sometimes Local Is The Wrong Choice

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The title got your attention, and the topic may annoy people.

We’ve spent so much time talking about “shop local”  and “buy small.” There are even weekends dedicated to that – the Saturday after Black Friday, for instance.

In many cases, I’m all for it. I’d much rather spend my hard-earned dollars on a local artisan making a terrific product than at a big, anonymous box store.

However, there are also artisans and small businesses who create great products all over the country and all over the world. I like to support them by purchasing their products when I can. That does not negate the local businesses.  I can buy from both.

With the re-opening, sometimes shopping local is even less of a smart choice. While my state mandates that local businesses must require customers to wear a mask to enter, it’s rarely enforced. One of the local businesses I supported during stay-at-home is allowing people in without the required masks. They SAY they want customers masked; but when I was in there last week, customers walked in wearing the mask, then slid it down to their neck and got right up close and personal with employees and didn’t social distance.

I call them the Sliding Mask Skanks.

I’ve shopped a good deal at this business since I moved here ten years ago; won’t be going back any time soon, since I don’t feel they are protecting either their employees or their customers. I was uncomfortable, angry, and felt unsafe. I bought much less than I planned, because all I wanted to do was get away from the Sliding Mask Skanks before one of them contaminated me. I considered putting everything back and walking out without buying anything, but that would have put me at more risk that simply checking out with what I had.

Another local business, offering the same type of product “strongly encourages” masks, but does not require them. So I’m not shopping there.

Meanwhile, a local business in the same line of work about forty minutes away not only requires the mask, but takes the temperature of customers before allowing them in.

I’ll drive the forty minutes and shop there instead.

Too many businesses are not enforcing the mask rule, are not protecting either customers or employees, because they’d rather get a few bucks out of the Covidiots, especially if they’re tourists, then build a sustainable future in the community by refusing them entrance. Or making them leave when they take off the mask.

These businesses have not yet figured out that when everybody’s dead, there’s no one to buy their products.

They will.

I don’t intend to be one of the casualties.

There are other local businesses that are letting the guidelines slide, while claiming they are following them. Not shopping there.  I’ll hunt down individual artisans and order from them instead (and ask that they not ship via UPS, since UPS has now lost three packages in the past month. Again, not acceptable).

I’m keeping track of the businesses that aren’t protecting employees and customers. I will think long and hard when there is a vaccine and there is treatment and it’s “safe” to go out and about like we used to – do I really want to give my money to a place that didn’t look after their people, but were willing to put their lives at risk during the phased re-opening? Do companies that were willing to put lives at risk in such a reckless manner deserve my money?

If I have another option, I will use it.

Even if it’s not local.

As a writer and remote worker, I have clients spread out all over the country and the world. With remote teams stationed wherever they’re stationed, “local” has a more individual meaning.

I might be working for a company that has a distributed remote work force. However, the money I earn from that company benefits my local community when I go out and spend it.

Except for those companies who are not following guidelines and protocols. I’ll skip spending my money there and put it to companies who ARE looking after both employees and customers.

If there’s a product I want/need from a local business and they’re letting Covidiots in without masks, potentially infecting employees and customers, potentially creating a hotspot, I’m not shopping there. If I can get the same product, also from a small business, that’s in a different location, and they are shipping and following safety guidelines, that’s where I’ll put my money.

What if they’re not actually following them? What if they are doing what local businesses are doing here, which is posting that they are following guidelines, but not actually doing it? How can I possible know if I’m not right there?

Anything that enters the house goes through disinfectant protocols and is sanitized and/or quarantined. Whether it’s local or delivered. However, if it’s delivered, I have not been in contact range of the reckless Covidiots dancing around with unenforced protocols, and I have a much smaller chance of getting infected.

So I’ll order from a small business that’s somewhere else. And NOT spend my money locally, where I KNOW they are disregarding safety protocols. They haven’t earned the right to my money. I buy from a different locale.

“Local” has become more complex.

Remote workers are fantastic for their local economies. If I’m living where I want, happy where I am and working remotely, earning a fair living from that remote job (which I sure wouldn’t be earning in-person locally), and I spend that money on property, gas, food, and at local businesses who earn my trust – that serves the local economy.

But I am paying attention. I do not “owe” it to local businesses to spend my money there if they are not doing everything in their power to protect the health and safety of both their employees and their customers. But especially their employees, who have to deal with germy strangers coming in and out all day.

I “owe” the health and safety of my family and my community at large to spend my money in businesses that I believe operate with ethics and integrity. There are plenty of businesses owned by people whose values are far removed from mine. I do not “owe” it to them to spend my money there. They do not “owe” it to me to hire me to write for them (I’d refuse the gig anyway).

That is one of the marketing spins during this phased re-opening that hits me as a red flag – chambers of commerce and business associations telling the public they “owe”  their patronage to businesses in the area simply because they are in the area.

If the business earns my trust and treats employees and customers with integrity, I’m happy to spend money there (provided their product meets my needs). If they don’t earn my trust and don’t treat employees and customers with integrity, or stop doing so, I do not owe them anything.

This is something marketing people need to discuss with their clients as they plan and implement re-opening campaigns to engage and enlarge their audience/customer base. Customers don’t “owe” you their patronage. You have to earn it. You have to stand out and give customers reasons to want to engage with you, to want to spend their money on your product or service, rather than one someone else’s.

Health and safety concerns have added another layer to that equation. It’s not two-dimensional anymore, but multi-dimensional. It’s interesting, frustrating, and sometimes disappointing to see which businesses step up, and which ones fail.

How are businesses in your area handling things? Any surprises? Disappointments? How do you feel about the local marketing? How would you advise these companies differently?

Your Business Bookshelf

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I am a bibliophile. Some would say a bibliomaniac. I buy books. I read books. I keep books. I use books to build the forts I need to deal with the world.

As a writer and freelancer, I love to read how others build their business, hone their craft, grow their creativity.  Below are some of my favorite books,  ones I read and re-read, by title and author:

THE ART OF WORKING REMOTELY by Scott Dawson. Scott hosts the Remote Chat on Wednesdays at 1 PM EST on Twitter. It’s a highlight of my week, and one of my favorite groups of people. Scott’s book is a great guide on how to build a successful work life with remote work, and avoid the pitfalls and obstacles that employers throw in your path.

A BOOK OF ONE’S OWN: People and Their Diaries by Thomas Mallon.  I re-read my 1986 paperback of this book so often that it’s falling apart. I love this book. It has musings on and excerpts from a wide range of diarists. I learn so much about seeing, feeling, and articulating each time I re-read it.

BOOKLIFE: Strategies and Survival Tips for the 21st-Century Writer By Jeff Vandermeer. This is helpful for delineating the public and private lives. I am an inherently private person, an introvert forced by the needs of business, into extrovertism far too often for my liking. This book has some good ideas on handling that frisson.

THE COMPANY OF WRITERS by Hilma Wolitzer. Another wonderful book on the writing process and navigating the times you want and need to emerge from solitude. I am a huge fan of Hilma’s novels and those by her daughter, Meg.

THE COMPLETE WORKS OF SHAKESPEARE by William Shakespeare. I learn more about art and craft and stagecraft and structure and style from Shakespeare than I do anywhere else. I read and re-read his work constantly.

THE CREATIVE HABIT by Twyla Tharp. Far too many books are about breaking blocks into finding one’s creativity. This book is for already creative people to take their creativity to the next level, in any discipline.

CUT TO THE CHASE: Writing Feature Films with the Pros. Edited by Linda Venis. From UCLA Extension Writers’ program. Excellent book on screenwriting art & business.

ESCAPING INTO THE OPEN by Elizabeth Berg. The writing advice is great, and her blueberry coffee cake recipe is THE BEST.

THE FOREST FOR THE TREES: An Editor’s Advice to Writers by Betsy Lerner. Editor, agent, writer, Betsy Lerner talks about creating a writing career and how to work with editors and understand marketplace.

HOW TO WRITE A BOOK PROPOSAL by Michael Larsen. Still the best book I’ve ever read to teach effective proposal writing. I’ve used this for fiction, nonfiction, and adapted it for grants and multi-media or multi-discipline projects.

INSIDE THE ROOM: Writing Television with the Pros. Edited by Linda Venis. Another excellent UCLA extension book on art, craft, and business.

LIFE, PAINT AND PASSION by Michele Cassou and Stuart Cubley. Although the focus of the book is painting, I find that painting (or sewing or dancing or singing) frees up the writing. Switching disciplines helps fuel your primary discipline.

MAKING A LITERARY LIFE by Carolyn See. She has terrific ideas for maintaining your creative, often solitary work life, while still meeting the needs of the business side.

MY STAGGERFORD JOURNAL by Jon Hassler. The journal of a year-long sabbatical to write a novel.

THE RIGHT TO WRITE by Julia Cameron. I’ve found this small book the most useful of all her creativity and artistic coaching works.

THUNDER AND LIGHTNING by Natalie Goldberg. My favorite of her books, this mixes practicality with exercises to open creativity and work past stuck.

THE WELL-FED WRITER by Peter Bowerman. This book helped give me the courage to make the freelance leap. There are many things I do differently than Peter does, but his energy and enthusiasm inspired me. I re-read this book often to remind myself of the basics.

WORD PAINTING by Rebecca McClanahan. I’d developed my Sensory Perceptions class before I read this book, and now it’s become part of the Recommended Reading list. The exercises focus on choosing the best words for descriptive writing.

WORD WORK: Surviving and Thriving as a Writer by Bruce Holland Rogers. Again, a professional writer offers ideas on how to keep creativity flowing while dealing with necessary business aspects.

WRITE AWAY! by Elizabeth George. Although my process has evolved very differently than hers, I find re-reading this book helps me look at the way I write in a fresh way. It’s a great book when I feel tired and stale.

WRITER’S MARKET. This comes out every year. I prefer the print edition, although I double-check online to see if any information has changed. I like to sit and go through the entire large book with pen and paper, reading each entry and making notes on the markets I want to approach. Then, of course, I have to go and DO it.

Looking at the list, many of these are about art and craft more than business. Several of them deal with balancing the two. I have many more books on writing. In fact, I have an entire six foot bookcase in my office filled to bursting with them, and more packed in boxes downstairs. But these are the books I go back to re-read regularly.

In my opinion, you can’t maintain a solid career without the art and the craft. You can live on your marketing until they find out your lack of art and craft. But without it, you can’t sustain, even in this age of the “influencer” and marketspeak.

Art and craft matter. When you build a solid foundation and keep growing, you can add in the marketing skills and continue to learn the technology as it changes.

Many of these books remind you how to go back to the basics of art and craft, how to grow creatively. When you get tired and discouraged, these are great books to help you refill your creative well.

What are your favorite books for your business?